Product: Walmart Delivery Service Clear all filters (51 of 51 reviews match)
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1.0
Details
To Judith McKenna and anybody in Walmart fulfillment. This is how my order was received about twenty minutes ago on May 1, 2019 Who in their right mind would package Frosted Cheerios on the bottom of a empty packing box and then drop 2, yes 2 twenty pound bags of...
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Review
#1549025 Review #1549025 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Problem with delivery
Loss
$11
Preferred solution
as a Walmart shareholder, I would like to address the bigger issue of packaging problems especially at the Greenfield IN distribution center where this mess of a package originated. I would like to offer my services as a walmart.com shopper. I am a reti
3.4
Details
I needed pet food as I was completely out, Walmart promised 2 day delivery when it did not come and has not come, called cust svc, was told it was loaded on truck and would be delivered on promised date. Never order 2 day delivery from walmart 2
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1 comment
Anonymous
#1667855

If you were completely out of dog food why did you order it? Did you expect your dog to go without food for 2 days?

I'm sure you could find another store to buy the food from. Yes, you might have paid a little more but at least your poor dog would have been able to eat.

Review
#1505580 Review #1505580 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
1.2
Details
Walmart - Amazon has nothing to worry about
Walmart delivery man literally threw the box at my mailbox and it landed on the ground. A covered porch is available steps away. And it is starting to rain. Lots of other complaints about the confirming email with links that don't work, online customer service that...
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Review
#1406883 Review #1406883 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Poor customer service
3.9
Details
My wife and I (we are both in our 60's) purchased a treadmill from Walmart.com last month. Now we knew that it was not going to be put together, however we did believe that since we paid $50 extra for shipping that they would at least bring it to the door. No where on...
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6 comments
Anonymous
#1433738

Walmart owes you nothing. Walmart is not responsible for your injuries.

Your complaint is that you assumed it was delivered right to your door. I’m pretty sure that the reason it was dropped off there is no one asked them to do it right to the door. Perhaps you should accept the fact that reality’s not always what you assume it is. At 60+ years old you should be well aware of this fact.

Since you know this your complaint comes out sounding very selfish. You wanted more out of the delivery person then they may have been allowed to do. I have found that a little niceness and a five or ten dollar tip goes a really long way. Of course people like you are going to whine that you already paid a delivery fee and expected service far beyond what you paid for.

The delivery company did EXACTLY what they were contracted to do. Delivery your package to your address. Not deliver it and huck it to your front door. That requires the driver to potentially put themselves in danger of injury.

Thereby causing a potentially devastating injury and workman’s comp case. So normally they are not allowed to even step foot on your property. Most people who deliver items are more then willing to go that extra mile WHEN YOU TIP THEM!!! But cheap is cheap and cheap gets you what you pay for.

Which is cheap. Think about how much time you now have to waste going to PT. Then weigh it against the $10 tip. Kinda gives you perspective.

But since hindsight is definitely 20/20 you get the drift. I’m not going to bother trying to explain how the delivery company has to protect themselves from frivolous lawsuits. Driver steps on a sprinkler and breaks an ankle on your property. Or you’re secretly a serial killer.

Or worse a serial litigant who looks for any reason to sue someone for free money. All very plausible reasons why a delivery company won’t deliver to your front door. Just saying you’re so busy whining that you don’t think they did their job that you forget they have to protect themselves. Good luck with your PT.

Maybe next time PAY someone to help you move that big item into your house. Neighborhood kids are always looking for something to do to earn a little extra money.

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Review
#1190651 Review #1190651 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Walmart Delivery Service Review

A month ago I ordered a gift card and still have not received it
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Review
#980343 Review #980343 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Bad quality

Walmart Delivery Service Review

My product that I ordered has not arrived yet. It was suppossed to be delivered Dec16-22. It is now Dec23rd.The order #6121652-517564
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Review
#978758 Review #978758 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Order processing issue

Walmart - Delivery Service Review

3.0
Details
I ordered a mattress from Walmart.com on 12/16 and got a confirmation email with expected delivery date of 12/22 (just in time for xmas). Well today is 12/22 and item had not even shipped yet! Every time I call they make up different excuses that "it's stuck in processing, just to wait, or cancel and reorder" None which are convienent for me! I never ordered from them before and never will again!! Awful experience and I'm out a xmas present!
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Review
#977981 Review #977981 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Bad quality
2.7
Details
It sounds like a pitiful excuse to cover up poor customer service. I do not like Walmart. The customer service at Walmart has steadily gone downhill over the past several years. With so many people making so little money, Walmart seems to believe they can treat...
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2 comments
Anonymous
#1253831

Ya sure we'll ship it to your customer in a couple days. Actually shipped out in a week.

Ehh who cares they will just blame Walmart anyway. We can just keep doing it then sweet.

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Review
#969989 Review #969989 is a subjective opinion of poster.
Service
Walmart Delivery Service
Cons
  • Poor shipping policy and response from cust service
Reason of review
Poor customer service
Tags
  • Shipping
Featured
1.0
Details
Walmart - Package arrived in horrible condition
if this is how walmart ships items i will no longer buy from them and on top of it I was told since the items that I purchased were from black friday they could not fullfill a replacement. this is unreal. and messed up. unacceptable. not only did these items take 2...
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3 comments
LadyScot
#1252562

Walmart only uses one strip of packing tape on each end of the box, and the orange WALMART.COM tape. Most site to store items come on the store truck, but some come UPS or FedEx.

All that extra tape came from UPS or FedEx, whichever one delivered it. Contact them.

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Review
#968708 Review #968708 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Let the company propose a solution

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts
2.6
Details
I ordered tires online paying with a well funded debit card.An email came saying I could pick up the tires 24 miles away the same day. Minutes later an email came saying the purchase was delayed up to 14 days due to credit check. A phone call or email could have...
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1 comment
Anonymous
#1236279

Of course they will. Everyone complains about walmart and threatens never to go back.

The next day, there they are, back in line at wally world. See you there.

Plus, never buy anything that you can't see and inspect first. You're only asking for trouble.

Review
#948886 Review #948886 is a subjective opinion of poster.
Service
Walmart Delivery Service
Reason of review
Order processing issue