We bought my son a tablet with removable keyboard and when we open the box two weeks later for his birthday it was cracked on top and on the screen. When purchased the tablet and purchase it back in the electronics department for $167 on February 10th 2016.
We were told the reviept machine wad down but that if anything was an issue to just bring it back and let them know tje problem and we would get a copy. I have taken it in to the 192nd vancouver Washington store whete it was purchased anf explained what happened and that it ruined my sons 5th bday present. She preceded to tell me that it was past 15 days and no reciept. I explained why there was no reciept and that the product is broken in its original purchased condition.
She was very very rude and sent me away.
I feel there is just no way i am stuck with a broken tablet/laptop just because of an employees actions and a jammed machine. They werr all so rude even though they were staring right at the product and reciept on their comps.
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