Frankfort, Kentucky
Not resolved
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability

Went for Black Friday for advertised Disney Infinity game. Asked 5 different employees and NO ONE had any idea where to find them.

Walked around the whole store and nothing. Not even an empty bin where they could have been. Finally overheard a lady talking to a manager saying she was told that they NEVER GOT THEM IN! How do you advertise something and then just never have it available??

Fought the AWFUL and unorganized and cluttered chaos crowds for nothing. Walmart and its employees are a mess and Black Friday was just straight ridiculous. Get it together.

Will NEVER shop there again. (I went online to Best Buy while still at Walmart and found the game there for only $2 more with free shipping) Needless to say, Walmart is worthless.

Reason of review: Poor customer service.

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