I was told that my dog must be removed from the cart. I am disabled so I can't carry her.
I have had others complain that the dog is in the way when they are walking. So I always bring a blanket to completely cover the seat. He said it didn't matter. He said the FDA is checking the carts for ***.
I asked what about kids with poopy diapers that I see a lot. He said "just remove the dog". I did to avoid the embarrassment he caused me in front of other customers. But ADA trumps FDA.
They need to be re-educated. He said it was Walmart's policy.
Reason of review: Service Dog Bias.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
Walmart Pros: Products.
Walmart Cons: Service dog policies.