Not resolved
2 comments

Update by user Jan 01, 2012

*******THERE IS A PERSON IN THE COMMENTS PRETENDING TO BE ME, IGNORE THEM*******

Original review posted by user Dec 01, 2011

I need to know WHY exactly the Walmart store on N Interstate Drive, in Norman, Okla treats its customers like criminals?I was attempting to use 10 legitimate manufacturer coupons that all had all the clarifying info that the coupon policy on Walmart.com and posted in store states that is necessary to have them accept the coupon.

I was told by the checker that Walmart does not accept MANUFACTURERS coupons. I asked for her manager and then she proceeded to call me crazy and said I was wasting my time and hers. She got her manager which she referred to as her "CSM" and that woman then took a 1 second glance at the coupon and said it would not be accepted because the expiration date is TO FAR AWAY, 3/31/2012 to be exact. She "explained" to me that coupons are only accepted within 60 days of expiry.

This is a flat out LIE, this woman who supposedly had worked for your company for 15+ years and is supervising other employees doesn't even know the simplest info even when it was printed on a laminated piece of paper posted right next to her face! I asked for someone else to help me, I was then told that no one else would waste their time with this and I could either pay full price for the items or leave immediately. I REFUSED they then threatened to have the police remove me from the store and took my cart full of groceries and my personal belongings from me and took it to the customer service area when FINALLY a man who I believe was of higher authority than the CSM woman came over with 4 more store employees following him and asked to see the coupon, immediately he said yes of course we accept MANUFACTURERS coupons and instructed the cashier to continue with the transaction. This in total was a 45 minute ordeal and I feel if these employees cared about the job they are doing or if they were trained correctly that this could have been obviously avoided.

I was treated like a criminal, a liar and embarrassed in front of my family and other customers, WHY? Why was any of this nessessary? Is it illegal to try and save my family money? Even shoplifters are treated with more respect than I was shown.

Does Walmart support such behavior?Will I be treated like this in the future?

Review about: Walmart Coupon.

Had an Experience with Walmart?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#389524

THIS IS BAD AS YOU CAN GO TO THEIR WEBSITE AND THEY HAVE COUPONS LISTED AND THEIR POLICY! SO BAD. SORRY THIS HAPPENED.

Anonymous
#389515

It's Oklahoma.What do you expect?..

Scraping the bottom of the education barrel for sure.The cashier probably couldn't read the policy in the first place to even begin to understand it.

You May Also Like

Walmart - Horrible service and a very filthy store Walmart "At Walmart on Fallbrook in Woodland Hills, Ca. I have to bag my own things as the checker just stands their. The check stand in the back is..." Read more Walmart is a bunch of thieves!!!! Walmart "Walmart should be out of business as they could are less about customer service!!! Ordered tv 10times. Employees STOLE them from site to store pickup!!!! Promised to have my tvs..." Read more Walmart - Hostile attitude about picture printing mentioning jail, bail bonds and walking away with no help or anyone who could assist. Walmart "' This review about Walmart at Washington, NC 570 Pamlico Plz, Washington On May 1st 2017 I went to Walmart to print my family pictures to the nearest store where..." Read more Walmart - Quality Pets/starvation policy is knowing willful cruelty of Puffers Walmart "When I found Green Spotted Puffer fish at Walmart in February 2015., I was shocked. All were emaciated and suffering from fin rot, ich, flukes, and parasites. The associate warned..." Read more Chopretail - Horrible Experience Chopretail "I am a new mother and purchased a Spectra S2 pump from Chop Retail via Walmart. I like to be a prepared mother and ordered the pump 4 months before..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with slander...how can the truth..." Read more Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona - Botched Bathroom Remodel SA Painting and Remodeling Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona "On July 26, 2017 SA Painting and Remodeling LLC, Sebastian Arlegui and Jose Barahona, agreed to fix my bathroom. The bathroom is now in need of repair due to the..." Read more Lkq Corporation - Liers cheat's and theves...... Lkq Corporation "This is my 2 cents, LKQ in San Bernardino has a employee by the name of ralphelo who helps make sure the cars are set down correctly and cleans the..." Read more