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My credit card was charged for edelivery of 2017 tax software but the email from them for download never came; I tried through online chat to remedy the problem and they said they just resent the download email. However after 8 hours that never came so I called Walmart customer service on the phone and they said it was resent but it never came.

Then I said I want to cancel and buy from another store and they said e-delivery orders cannot be cancelled.

But I never received and probably they never sent the download. Walmart customer service can't talk to walmart e-delivery group to resolve this; nobody can call them directly; I

Reason of review: Order processing issue.

I liked: Disliked.

I didn't like: E-delivery group is terrible.

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