Bought a Wii at the Redlands Walmart, got it home and found the unit itself was damaged and would not work. Returned it to Walmart the next morning and was told that that unit didn't belong in that box and was told they would have to cehck with the associate that sold it and see if they checked serial number per policy (which she did not) and check video footage to see if protocol was followed.
Received a call a few hours later and was told that there was nothing they could do and I was out $145 dollars. I pointed out that obviously they did not follow their own policy as far as the unit in that a returned and damaged unit somehow made its way into a new box. They didn't reallt care.
Fortunately after contacting Nintendo, the unit was replaced after I explained to them what had happened. Obvioulsy neither myself or any of my family will ever shop at Walmart ever again.
BS in Redlands