Jacksonville, Florida
Not resolved

Two months ago, my car was stolen along with my purse which had my Walmart card in it. I cancelled the card.

Walmart took that card off my account, so when they send me a bill, two older accounts with zero balances show up that you can't pay on.

Second, when you call Walmart, it is impossible to speak to anyone handling credit cards.

I called twice, and they disconnected me while waiting for a customer service rep to answer. If you call another option and talk to someone, you go through the same thing again.

Product or Service Mentioned: Walmart Account.

Reason of review: Problems with payment.

Preferred solution: Let the company propose a solution.

  • Customer Dissatisfaction
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Are you sure it wasn't a statement, not a bill?


Why are you trying to pay bills with zero balances on them??


I think a more sensible question would be why is Walmart sending bills with zero balances?!!!!