Just attended a Walmart in Kissimmee FL just an hour ago. I asked for shampoo.
Clueless look with some Spanish utterances. She didn't attempt to understand or help. What's the deal here Walmart?
I've instructed my property manager not to supply my vacation homes from Walmart. Lost business over $4k per year.
The fact that the employee made no attempt to converse in English has really turned me off Walmart. It makes no sense to allow a secularization by language - apart from the fact that I am a customer and surely should be able to converse with the company which I am giving business to in English?
Oh and I employ Spanish speaking staff, but they speak English since that's the language of the USA.
Product or Service Mentioned: Walmart Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Walmart Cons: Service, Ignorance of employees.