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Update by user Nov 20, 2019
No the claims department acted like I was a liar!
Original review posted by user Nov 20, 2019
I had my oil changed and they put my oil filter in wrong, my engine light came on it was running rough and had lower power than normal. I went back to the store it was done at in burleson and the supervisor of the service department knew exactly what was wrong he said they placed the oil filter in wrong so he placed it back in right.
Engine light went off quit running so rough but I now have a ticking and a clatter in my motor on top and a tapping on the lower part of the motor . Made a claim I did everything they said to do took pictures of my motor with oil on it after they cleaned it off . The claims department denied it being there fault. Which is a lie!
So now I have to hire a lawyer to take care of something that should have been resolved without one.
I am not happy at all the claims lady acted like I was a liar! I am a hard working Christian woman who trusted Walmart to do a simple task and ended up needed a new motor some one is going to pay for this and it is not going to be me!
Product or Service Mentioned: Walmart Oil Change.
Reason of review: Damaged or defective.
Monetary Loss: $9700.
Walmart Pros: Non.
Walmart Cons: Im not being accomodated for walmarts mess up.
Location: 951 Sw Wilshire Blvd, Burleson, TX 76028