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2.6
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
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Order number: 5081566-575345

Order date: Sat, Aug 29, 2015

For this order I used my Gift Cards and a small portion on my credit card. They sent me a wrong item. They will not let me return the items through the mail to get the money put back on my store card. They are the ones in error and they are doing this when I have returned in the past there has not been a problem. I WANT THEM TO SEND ME THE LABELS AND LET ME RETURN THESE ITEMS TO THEM. THIS IS JUST SUCH NONSENSE WITH THIS STORE AND I AM NOT THE ONLY ONE WHO FEELS THIS WAY!!! IT'S NOT EVEN MONEY BACK ON MY CREDIT CARD - IT IS A STORE CREDIT SERIOUSLY.

Product or Service Mentioned: Walmart Gift Card.

Reason of review: Poor customer service.

Monetary Loss: $350.

Preferred solution: Full refund.

I didn't like: Customer service representative, Product quality, Communication on shipping.

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