I put a toy on layaway to give my son in Christmas. I went today to pay it off and pick it up and there was nibody there to help.
I spent an hour waiting and a lot of employees asked if we needed help but they didn't help or didn't know what to do. When someone finally helped me she said my layaway was cancelled on the 15th. I said nobody told me and she said yes they told you. I told her to give my money back then and she said they were going to charge 10 dollars for the cancellation.
I had already paid 30 bucks. I said give my money back and they spent 30 minutes trying to make the refund but they disn't know what they were doing. I just left and let them keep my money.
What a vile, inept, unprofessional, cheap company. I am never going back to that disgusting place.
Reason of review: Poor customer service.