Not resolved
1.5
Details
Layout of Store
Product or Service Quality
0 comments

This Walmart (Union City, California on Dyer Street) location's customer service is absolutely awful. I went to return an item and the little asst.

manager Andrew (he didn't want to tell me his last name), was absolutely perfectly happy telling me "no" to my return & letting walk away a dissatisfied customer. Who does that-what company/business is ok with unhappy customers? Yes they have "cheap" prices but you get what you pay for. Other stores like Bed Bath & Beyond may cost a little more but they have an excellent return policy & better customer service (besides most of these stores will price match Walmart's prices with better service).

- NO MORE Walmart!

(BTW- the item I was returning fell within the return policy guidelines they have posted, however the packaging was opened-how else was I to know the item was not to my satisfaction? And they wouldn't return my money nor have I heard back from the store manager: Edward Pettigrew) Again - NO MORE Walmart!

Product or Service Mentioned: Walmart Manager.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like