Update by user Jan 14, 2016
Someone on this site is obviously jobless why in the *** are you posting reviews in my name and adding stories that are not true and whoever the anonymous responder is must be the person doing this. It is criminal if you are bold enough why not put ur name on the reply you and whomever is posing as Racheal and saying the issue has been resolved are both crazy and idiots. Pissedconsumer.com needs to *** fools and crooks like you out.
Original review posted by user Jan 13, 2016
Where do I begin? I am highly dissapointed I hear terrible reviews about walmart but did not believe them. Now I am a believer of the terrible and horrible customer service at Walmart I can't imagine how they ignore all this bad reviews written by customers about them. I have been a faithful walmart shopper for over 15 years and it's been all good. But recently I and my friends have notice the hostile and rude customer service. I had purchased a wii starter game for my kids on the 24th of December. I went to Walmart to return the item but their system rejected it and said it was purchased 35 days ago. I informed the store supervisor that I had the receipt on my phone but she insisted she needs the physical receipt. I ask to speak to the manager to explain that the item was not purchased 35 days ago. And associate mumble something over the phone and said she don't know if the manager is coming. She stood at the counter for a minute and told another associate that she was going on her lunch break. The manager never showed up. Another associate called out to a staff member and asked him if he could help me. The staff member asked me to follow him on our way to where he did not mention we came across the store manager assistant. She told me she could not help me that is is a new system that Walmart developed.
I called the headquarters customer service but that was a waste of time. This is ridiculous.
Product or Service Mentioned: Walmart Manager.
Reason of review: Poor customer service.