The Irvine California location off of tustin ranch road clearly has a manager that doesnt do her job rite.we purchased beats headphones that were defective and had reciept and valid warranty. Askef for exchange & they said they couldnt so ee explained the facts to them as ee knew them so they call assistant manager who says ur rite and corrects are issue and we got a brand new set of hesfphonrs with new warranty.
Stressful half hour at this store. Know ur rites and remember what was yold to you and who daid it.walmart hires anyone to work for them snd we get the bad customer service :)
Product or Service Mentioned: Walmart Manager.
Reason of review: Damaged or defective.