Not resolved
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality

I went online with the WalMart app this morning, 2/22/15, to look for a memory foam mattress topper. I found one that I wanted.

The ad clearly stated that the online price was $134.96 and the in store price was $104.96. I went to customer service at store 29 and was told the ad was for the other store in Jefferson City. We left 29 and drove to the other store. I found the same topper and again went for customer service.

I was told this time that the ad was basically "wrong". I asked to speak to the manager, who said the the ad "must be old.". I told them both that I looked up the info online this morning at home. I asked the manager if they were going to honor the price and was told" no, because that is".

I realize I am only 1person, but tthis is not the way you treat customers.

You need to get your act together! For now, I will no longer shop at Walmart.

I am very disgusted and have reached my end. Thanks for nothing.

Product or Service Mentioned: Walmart Manager.

Reason of review: Pricing issue.

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