Lawrenceville, Georgia

Standing in the money gram line. Line is wrapped with 12 customers.

I register open. Manager comes to that register with cash. I asked were they coming to open second register. His reply non concerned was the other register is not working.

Unacceptable. .. first of all he should have been apologetic and secondly Walmart is too large of an company to gave non working equipment for a long period of time.Could have at least made sure that everyone forms were correct and ready to go.


Product or Service Mentioned: Walmart Manager.

Reason of review: Poor customer service.

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It's an imperfect world. Technology breaks, and when it does, they have to wait for a technician to come fix it.

Walmart is a huge corporation, but even they cannot just snap their fingers and make the register be fixed. The manager had nothing to apologize for because most adults know coming into the store that they will have to wait their turn in line, and if you were in that big of a hurry, then you shouldn't have gone to walmart in the first place.


You don't have any way of knowing how long the register hadn't been working. Furthermore, 12 people in line isn't that many. Where was the line wrapped to or with?