I've shopped at Walmart at least 3-4 times a week. I've seen employees who just had a bad day, but today, will be the last, and that is the least of it. Long story short, my husband, african american, Engineer, ect asked for a refund because he spent 2 hours, 3 separate times of in and out all trying to buy a starter pack of e cigarettes. He got frustrated, I went in to try to help...the girl at cs register was treating him like he stole something, which made it worse, she snuck off to get supposed manager, and he basically told my husband (usually super restrained, highly educated) to get out because he cursed after being humiliated for 15 minutes. So I stayed, they said they would refund his money to me. As soon as he walked out, the girl behind register started lying sayi g my hubby called her this and that, used 2 racial slurs to my face, I'm caucasion and married 15 yrs, the manager threw the bag at me, (verbally assaulted me and threatened to call police if I didn't get out and refused my refund.)
NEVER IN MY LIFE HAS MY CIVIL RIGHTS, NOT TO MENTION SEVERAL OTHER CRIMES been initiated against us to our face. They must wrongly assume that complaints go nowhere, well meet an educated woman who will not let this be sweept under a rug.
Its an unfortunate day when uneducated hate is allowed by such a company as Wal-Mart.
The difference is that this time, the hate was spewed to my face, thinking that .50 cent Walmart badge gave them the authority to violate my civil rights not to mention others...on top of horrible 'customer service'.
I will NEVER visit ANY Walmart, ever again unless this disregard of human decent conduct is addressed, an apology recieved, as well as any other options available to me. This is the most disgusting show of ignorance on the part of 2 employees in particular. I'm shocked, angry and definately will discuss with the Executive Offices.
Product or Service Mentioned: Walmart Manager.