Macomb, Illinois
Not resolved
3 comments

Very poor customer service!Manager woukdn not price match, well because he didnt want to.

He basically told me he wasnt going tonprice match me! Its his choice and he doesnt wamt to. WALMART NEED TO QUIT GIVING THAT AUTHORIZATION TO MANAGERS. ITS WALMARTS GUAREENT TO MATCH COMPETORS LOWEST PRICE ON SALE PRICES.

IBHAD ADS AND HE STILL WOUKD NOT PRICE MATCH!

WALKED OUT VERY DISAPOINTED!I GUARENTEE I WILL NOT EVER SHOP AT WALMART AGAIN!

This person wrote the review because of poor customer service at Walmart. Reviewer claimed that he or she wants Walmart to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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musicman88
Christiansburg, Virginia, United States #965680

First, Walmart is NOT required to price match.That is just a service they decided to provide.

Second, I highly doubt that the gentleman just didn't feel like doing it.

That is just you fabricating the story to make Walmart sound like the bad guy. It's the oldest trick in the book.

Plus, the price match has to be an exact item. Say Bed, Bath, and Beyond had a Hoover Nano Cyclonic Vacuum Cleaner for $40 and you go to Walmart and buy a different Hoover.

They are not going to price match that.

Better example, say Kroger has 12 pack of Coke at 4/$12. You go to Walmart and find 12 pack of Pepsi at 3/$12. You pick up four 12 packs of Pepsi and try to get it at 4/$12.

It's not going to work.It is not an exact match because those are different products.

Anonymous
#964645

He probably didn't allow the price match because the item was not an exact match.Walmart does not match percentages off or any gimmicks either. Your comment about how he just didn't want to sounds exaggerated to me because you didn't get what you wanted.

Anonymous
#964629

Good. Just go to the stores with the lowest prices and buy from them.

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