Not resolved
Customer service

The customers lady gave us a walmart to walmart money order when we asked foe money gram. She said if you want to cancel transaction call money gram number on form and circle it.

we tried canceling an hour after and the number she gave us did not even know what we were talking about because they use 8 digit numbers and of course we had a 9 digit number. Called the store and they were closing and could not help us until the morning.

After going through 7 people and 4 hours latter they store Manager Ryan Hester at Lindon, Utah store said yes we made the mistake and even the clerk said she did and said sorry. You guessed it we are still waiting for our $759.50 mistake at store 05270 and will not return calls, text etc.

Product or Service Mentioned: Walmart Manager.

Reason of review: not knowing a money gram and walmart to walmart and causing my family the loss of money because clerk made mistake and every manager their agreed and still waiting for Ryan Hester to make good on his word.

Monetary Loss: $760.

Preferred solution: Full refund.

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