Used the pickup service for the First time. Major fail.
Clerks Had difficulty finding order. Order was broken up into two orders and they Didn't have whole order together. Given a sealed box. Clerks did not go over order to assure correct.
*** husband didn't check order before leaving. When got home 5 items missing. Had to make another trip to store. Store clerks do not have a clue of what customer service is all about.
It's like talking to a robot. Actually a robot would have more sense and be more responsive. Will never use this service again. But it's Walmart so should have known it would be a mess.
I use Kroger's pick up service and have never had a problem with them. You all need to take training lessons from them.
Product or Service Mentioned: Walmart Pick Up Service.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.