Walmart needs to train employees waaaayyyyy better than they do
Used the pickup service for the First time.Major fail.
Clerks Had difficulty finding order. Order was broken up into two orders and they Didn't have whole order together. Given a sealed box. Clerks did not go over order to assure correct.
*** husband didn't check order before leaving. When got home 5 items missing. Had to make another trip to store. Store clerks do not have a clue of what customer service is all about.
It's like talking to a robot. Actually a robot would have more sense and be more responsive. Will never use this service again. But it's Walmart so should have known it would be a mess.
I use Kroger's pick up service and have never had a problem with them.You all need to take training lessons from them.
Review about: Walmart Pick Up Service.
Reason of review: Poor customer service.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.