I went to buy a $200 appliance. No one to help when i couldnt find it on the shelf.
I walked to electronics and had someone paged to small appliances. The girl just came and said they got a truck in and they put it out at 10'oclock pm. I wasnt waiting that long and she wouldnt go che k to see if they had one. I walked to the front of the store and asked the cashier to page a manager.
The manager came and the cashier told her i wanted to speak with her. The MANAGER walked right past me to speak to another coworker. She didnt even acknowlege me standing there. I told the cashier they lost my sale and i walked out the door.
I went next door to KOHLS and they got my sale.
That staff was courteous and friendly and very helpful and that store got my sale. Granted one missed sale probably wont hurt walmart but from now on i will go to KOHLS first!
Reason of review: Poor customer service.