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Verified Reviewer

Stay away | Walmart in Florence, South Carolina

I took my 2010 GMC TERRIAN to Walmart for an oil change. Their oil clogged up my cylinders in the engine. I had to have the head replaced which cost me 2800 to fix.
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Review
#1741593 Review #1741593 is a subjective opinion of poster.
Service
Walmart Oil Change
Pros
  • Convenient
Cons
  • Dont know the type of oil used
Reason of review
Bad quality
Loss
$2723
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Walmart in Burleson messed my car up!
Walmart in Burleson messed my car up!
Walmart in Burleson messed my car up!
Walmart in Burleson messed my car up!
Walmart in Burleson messed my car up!
Walmart in Burleson messed my car up!
Walmart in Burleson messed my car up!
Walmart in Burleson messed my car up!
Walmart in Burleson messed my car up!

Update by user Nov 20, 2019

No the claims department acted like I was a liar!

Original review posted by user Nov 20, 2019

Which is a lie! So now I have to hire a lawyer to take care of something that should have been resolved without one. I am not happy at all the claims lady acted like I was a liar! I am a hard working Christian woman who trusted Walmart to do a simple task and ended up...
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6 comments
Anonymous
#1814108

mark golsby here and why don't u people just shutup and stop yo dang wining and putting Walmart down. Walmart does not make these mistakes.

dey are certifified mechanics.

and u ole crow u can pay for yo own dang car. Walmart aint responsible

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Featured
Review
#1712644 Review #1712644 is a subjective opinion of poster.
Service
Walmart Oil Change
Pros
  • Non
Cons
  • Im not being accomodated for walmarts mess up
Reason of review
Damaged or defective
Loss
$9700
Tags
  • Company Lies

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.2
Details
Lorain Ohio Walmart lube center is incompetent. We went to get an oil change on October 9th. It took an extensive amount of time. As soon as we left all kinds of warning lights started going off. We then took it to the dealership and left it at the service department...
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1 comment
Anonymous
#1777108

Wal-Mart is so successful, that overnight they could permanently lose half of their customers forever and they'd still be "doing the business".

Review
#1707685 Review #1707685 is a subjective opinion of poster.
Service
Walmart Oil Change
Cons
  • No service
  • Incompetent
  • Uncaring
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution
Tags
  • Walmart Horrible Customer Service

DO NOT TAKE YOUR CAR HERE FOR SERVICE | Walmart in District 5, Tennessee

1.0
Details
Took car here for oil change and either they put oil over top of oil (didn't drain oil) or they put way too much oil in. Had issues just days after and took my car to my mechanic and they confirmed. Place a claim with Walmart and they denied claim stating they had cameras in the pit and could see that the oil was changed and could see exactly what they put in my car. *** They did this now own up to it.
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Review
#1680718 Review #1680718 is a subjective opinion of poster.
Service
Walmart Oil Change
Pros
  • Walmart was ok prior to this
Cons
  • Online is run by crroks and liars
Reason of review
Damaged or defective
Loss
$863
Preferred solution
Full refund
Tags
  • Automotive

Oil leaks | Walmart

2.2
Details
We took our car in to change oil last week. 2 days later it started dripping oil, we have never had that problem. The mechanic left a note that the oil pan thread is leaking, but we have never had oil leak before taking it in.
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Review
#1668833 Review #1668833 is a subjective opinion of poster.
Service
Walmart Oil Change
Reason of review
Damaged or defective
Loss
$36
Preferred solution
Full refund
i took my car to get a oil chage at walmart and they did not put the oil filter rigth and it started leaking when this happen i was out of town about 40 miles from my house i left the car at that town and the next day i went to talk to a walmart manager he got my info...
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Review
#1652009 Review #1652009 is a subjective opinion of poster.
Service
Walmart Oil Change
Reason of review
Bad quality
1.0
Details
Had a routine oil change on my Jeep Laredo. Technicians left the transfer case on my jeep empty and ruined my motor. DO NOT take your vehicle here. In addition I had paperwork to prove they checked off on transfer case just 2000 miles before. They are complete joke....
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6 comments
Anonymous
#1709538

Although Walmart will check the fluid level in the transfer case they will not add to or change the fluid. Nice try.

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Review
#1530080 Review #1530080 is a subjective opinion of poster.
Service
Walmart Oil Change
Reason of review
Damaged or defective
3.3
Details
Been having My oil changes and shopping at Walmart for many years. This morning Sunday 3/31/2019 I was the first one at the auto dept. at Stuart Fl. 7.30 A.M after waiting till 10.30 I was told My dip stick was busted and they would not change it. I Have seen stores...
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1 comment
Machele
#1667048

A tip for the future: Most dealerships will perform an oil/filter change and the odds are they will do it correctly. Many now also have a "quick service" oil change facility which works just like all those other fly-by-night quick oil change places you see all over the place.

However, one owned by a dealership should be better than most because of their connection to the dealership and the caliber of the guys actually doing the work on your car.

In my area, the price for an oil change, tire rotation and the like is about the same as those other joints, but the guys at the dealership-owned place know what they are doing and won't try to sell you something you don't need, eg., shock absorbers, etc. Find out if the dealer who sold you the car has such a facility and try it out for the next oil change.

Review
#1504163 Review #1504163 is a subjective opinion of poster.
Service
Walmart Oil Change
Cons
  • Today was like dealing with union civil servise employee
Reason of review
Poor customer service

No oil in car | Walmart in New Orleans, Louisiana

WalMart changed oil,stripped plug,on 110 east ,with 18 wheelers,and cars zooming by,oil plug fell out,fried engine,no power nothing,my daughter coasted to side of freeway,we could have been eaisly killed.reported to WalMart,hopefully they do the right thing,but these post s don't make me hopefull.the mechanic could have had blood on his hands.im sure people die and no body knows,about WalMart oil change screw UPS. Dead
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Review
#1454744 Review #1454744 is a subjective opinion of poster.
Service
Walmart Oil Change
Reason of review
Bad quality

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2.7
Details
stranded on side of road with a dirty max airflow sensor couple days after oil change at walmart. WHAT A CRAZY HASSLE FOR ME. Missed some of work. was without car for 4 days because it was towed to the closest nissan dealer for warranty coverage. Warranty would not...
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2 comments
Anonymous
#1620556

In what world would someone be anywhere near touching a MAF when doing an oil change??? Your story doesn't make any sense.

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Review
#1432869 Review #1432869 is a subjective opinion of poster.
Service
Walmart Oil Change
Cons
  • Customer service or lack there of
  • Hated the lube department experience but liked the rest
Reason of review
Bad quality
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Automotives