Washington, District Of Columbia
Not resolved

Order an item on line since 04/30/2011, still did not get item. The order was placed three times.. talked to 8 service rep and 3 "supervisors".

1. order was promised on 05/11/2011, did not recived item, call on 05/11/2011, replacement order was placed. promised next day delivery

2. recieved empty box on 05/13/2011, call on 05/13/2011, talked to supervisor.. make another replacement order. promised next day delivery

3. recevied email on 05/17/2011, indicates shipped was made, call supervisor, promised item will arrived SOON

4. call 05/24/2011, talk to supervisor, no trace of item..

CALl fed ex, they said it is walmart and walmart saidthis item take 4 days to process,, not sure where the "next day delivery means" ???

the supervisor said it is MY problem or issue that I am not waiting long enough???

WHAT is GOING on here, can anyone tell what next day delivery means ???

Product or Service Mentioned: Walmart Delivery Service.

Monetary Loss: $19.

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