I ordered the DVD on 11/30/15 and was told I could pick it up on 12/15/15, I had thought that was long but I'll wait. Then on 12/15/15 when I didn't get an email from Walmart to confirm it was ready for pickup, I emailed them.

The response I got was that it was delayed until 12/19/15 but if not available by then that the item is out of stock and I'll get a refund. That is ridiculous, they don't even know if they have it or not. Another thing is if I don't get my order of course you have to refund me, as if I should be HAPPY with just this. It wasn't out of stock when I ordered and the price at order should be honored, it wasn't available at the store, I had to order online and Amazon was out of stock, only 3rd parties were selling it at a high price.

Walmart tracking wasn't working either-technical difficulties through out this whole time with no explanation as to why it won't work or if it will be fixed.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Dec 17, 2015.
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