My husband and I have shopped Walmart pharmacy in Corsicana for over 10 years. Yesterday we tried to check out in the pharmacy and the clerk kept saying our credit card was rejected.
My husband told her it was a credit not a debit and the option to choose credit never came up on the scanner. I tried it with my card and the same thing. We are retired and have ample income our bank account stays at a significant balance. We knew this was a clerk badly trained and was allowed to check people out.
She must have been use to debit cards only. We called the pharmcy after leaving the store and explain our problem checking out...and some smarty pants transferred the call to customer service without even a word. Then your customer service said to call our bank like there couldnt possibly be another problem other than we tried to buy something with no money available. Be advised we checked our bank and there was nothing wrong with our cards.
Also know this...we will take our business elsewhere with this type of resolving a problem from employees assuming there is no problem.
Product or Service Mentioned: Walmart Pharmacy Department.
Reason of review: Poor customer service.