I have been getting a prescription filled (and refilled) at the same Walmart Pharmacy for years, (they have a much lower price than surrounding pharmacies in my rural area, and I am uninsured), and sometimes they refill it after 23 days, other times they want to wait until the exact 30 day interval. I have politely asked the pharmacy department what the policy and/or laws pertaining to refills are, and I cannot get anyone to tell me what the policies are.
If we were told what the policies are, we would be able to schedule shopping and trips to pharmacy. I live far from any pharmacy, not just the Walmart one, and I have to combine trips. Why can't they tell me what the policy is? It bothers me that they are rude,a nd if I try to stand up for myself, they threaten to report me for abusing drugs.
I don't want to be rude, and don't want people to be rude to me. Wouldn't it make sense to publish the policies such at this on their website if they don't wnat to explain it to each customer?
Product or Service Mentioned: Walmart Prescription Refill.
Location: Las Vegas, Nevada