Product: Walmart Pick Up Service Clear all filters (55 of 55 reviews match)
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2.8
Details
I use apps to scan my grocery receipts and get savings. Namely Ibotta who promises to give you coupons if you enter or scan your store receipt. Walmart DOES NOT give you a store receipt with a QR code or one that is scan-able by the app. They will not accept a digital...
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1 comment
Anonymous
#1686785

Why do you think it's Walmart's responsibility to format their receipt to fit the requirement of an app they don't own? Your complaint should be with the app in that they don'...

Review
#1534868 Review #1534868 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Pros
  • Easy to pickup
Cons
  • No real receipt
Reason of review
Not as described/ advertised
Loss
$6
Preferred solution
Full refund

Walmart - Bad online order

1.0
Details
Walmart online pickup/delivery service stinks! I wasted time going to the store where I usually pick up my items. I also wasted time calling locals stores and then finally national customer service! Only national customer service representative could find my order number! The rep was name DAN and he knew what he was doing, big thumbs up to him!!! Order sent to wrong store! I canceled one item and returned rest of items online. Not clear if I was going to get full refund back until national customer service representative verified that I would get total refund in 5 to 7 business days. This I the third time Walmart has screwed up my online order!!!
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Review
#1512791 Review #1512791 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Pros
  • National customer service rep dan was wonderful
Cons
  • You messed up my online order for third time
I was scheduled to pick up my item and arrived at 5:15 pm and signed in I noticed others also waiting. My number was 15 within 10 min numbers went to 29. But there was only one person working the pick up Kiosk. Finally another customer also frustrated grabbed someone...
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2 comments
Anonymous
#1607171

Did you really save time placing an order on-line for pick up? Wouldn't it have just been smarter to go to the store and take your products through the registers?

Review
#1413972 Review #1413972 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Reason of review
Poor customer service
2.8
Details
We got to walmart to pick up our groceries. We ordered them last night. Time slot 6pm. We arrived and were notified that we were still missing 4 picks. We travel 10 miles to get groceries and they are not ready? The associate asked us if we wanted to come back. No we...
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2 comments
Anonymous
#1605632

Just go in and pick out your own groceries. You'd think you want to be able to look at what you are buying anyway to make sure it is as fresh and of the quality you want. Do y...

Review
#1411948 Review #1411948 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Reason of review
Order processing issue
I do agree with all the complaints regarding Wal-Mart same day pickup it sucks and the people at the store and Wal-Mart.com CSR don't give a *** I have placed orders and stated same day pick up at time of purchase and hours later you get a email item delayed. I have...
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1 comment
Anonymous
#1599029

If you are going to the store anyway, just go in and buy what you need. Why waste the time of ordering on line, waiting for the acknowledgement and then going in. Just save so...

Review
#1402528 Review #1402528 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Reason of review
Order processing issue
1.7
Details
had no clue why I would be confused. I said I can order from Amazon Prime and get it shipped faster. Yes, I could go into the store, but wouldn't it be nice if Walmart actually delivered what the promise and give me the choice to not have to go into the store and get...
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1 comment
Anonymous
#1599867

Their online ordering is too scuffed to use. Pickup takes days to move an item form a shelf to a bag, and delivery gets delayed and shipped to wrong addresses. Seriously never...

Review
#1400620 Review #1400620 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
On September 6, 2018 I saw and purchased an Adult Tricycle at Walmart on line. The ad stated if I had it delivered to the store and called ahead I would get a complimentary assembly. It was to arrive at the store on Sept. 10. I tried to call the store at 8337 S....
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1 comment
Anonymous
#1571140

Typical walmart many promises but nothing happens. The customer is not the top priority any day. When you pay for cheap that is what you will get.

Review
#1365817 Review #1365817 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Reason of review
Promises not kept to assemble Bike
Preferred solution
Deliver product or service ordered
1.0
Details
I ordered two Roku systems from Walmart on August 17 based on the statement that they were in store and ready to be picked up. It is now August 21 and I am given an arrival date of Aug 22 for pick up. I arranged for my cable to be shut off on the 20th thinking that I...
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7 comments
Anonymous
#1685940

USE YOUR IMAGINATION AND JUST STARE AT THE TELEVISION WHILE IMAGINING THAT YOUR WATCHING A VERY EXCITING AND INTERESTING SHOW. you could probably come up with a script for a n...

Review
#1335285 Review #1335285 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Cons
  • Products you need are never there when you go back
  • Constantly having to follow-up
Reason of review
Problem with delivery
Loss
$108
Preferred solution
Let the company propose a solution
Tags
  • Misleading Advertising
3.0
Details
I ordered a flip chair on-line which stated 2 day delivery service to my home or directly to the store for me to pick up. I thought it would be a good way to check the service out so I had it delivered to the store. 5 days later I received an email stating it would be...
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Review
#1296447 Review #1296447 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Reason of review
Order processing issue

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts
2.3
Details
we did not receive a confirmation until 7:22, then they made me update my Walmart app to check in. Where it tells us at 7:30 that check in is closed as pick up is only until 8pm. NEVER DOING THIS AGAIN. CANNOT DRIVE MY CAR BC OF WALMART AND HAD TO WASTE MONEY FOR...
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2 comments
Anonymous
#1500356

When you place an order online for same day pickup it's not like the worker gets the order soon as you order it then goes to get it. It can take up to 5 if not more hours for ...

Review
#1277854 Review #1277854 is a subjective opinion of poster.
Service
Walmart Pick Up Service
Reason of review
Poor customer service