A 180,000-square-foot Supercenter was just opened at Interstate 35E and Ledbetter, close to my home. Unlike every other brand new super-walmart I have gone to, this one did not have self-checkouts, and it had only three out of 15 lanes open, and long lines of customers backed up into the aisles trying to get out of there with food for Sunday Dinner.
The first issue was clarified by an employee: "Oh they didn't put in self-checkouts because wanted to cut down on theft". But wait! The store was just opened. So walmart pre-judged the whole "10% white, and poor" area and already profiled it as a pest hole of thievery and therefore did not install self-checkouts in this huge new store like they do in monied areas.
(self-checkouts save the company money so there is no excuse) The second issue is a kind of racial and economic prejudice to where they cut costs on staffing, presuming to make poor and colored people wait in long lines rather than hire two or three more checkers to be equal to the stores in the wealthier and whiter parts of town. This is a very entrenched and common practice, not just wal mart but many merchants in the same zip code do it. It's called red-lining. See they got the people so used to waiting and being inconvenienced, that those people think it is normal for stores to short-staff (and of course the checkers and employees who are there get blamed for complaints to Corporate's hands are sparkly clean).
I expected better of walmart. OK well I don't have to shop there.