Product: Walmart Prepaid Card Clear all filters (24 of 24 reviews match)
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1.0
Details
Microsoft refunded the money to her card but since the card was relorted and it took 2 months to finaly receive her new one when she called Walmart to get her funds on there they told her they had denied the refund. So she calls Microsoft back and they need the...
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4 comments
Anonymous
#1636894

Its a small claims case at best so handle it there. Prepaid cash cards are like cash. So if you dropped a$20 bill and it was lost would you be complaining that Walmart should ...

Review
#1457739 Review #1457739 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
Walmart was selling the prepaid gift cards. You paid a ONE-TIME fee (about $5), loaded as much money you wanted on the card, and you could save the card until needed, spend it all, whatever. One-time fee, and you were good to go. NOW, as of maybe a month ago, Walmart...
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Review
#1395788 Review #1395788 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Cons
  • Walmart taking advantage of customers
Reason of review
PREPAID Visa/MasterCard cards that NOW charge a monthly fee, even if I’m not using the card
Loss
$250
Preferred solution
Ring back the cards that didn’t charge a monthly fee you greedy ***
4 Months ago I purchased a Walmart prepaid card and loaded it with 25.00. I took card home and activated it online. From that time that I activated this bogus fraudulent card I was BLOCKED!!! I had previously had a Walmart money card for over 10 yrs which they blocked...
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2 comments
Anonymous
#1576397

As much and as often as Walmart appears to steal by deceit, stupidity, or intentional methods, maybe it's time to file a class action lawsuit against them.

Review
#1371271 Review #1371271 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Reason of review
blocking my cards and my money for no reason over 4 months now with my money on it!!!!!! and ive been a car
The refund is not a check but a voucher and has to be cashed at Walmart and [GUESS WHAT] CASHING FEES DO APPLY. Well guess what I am going to show this transaction to BBB and the attorney generals office it stinks like a scam to me. $10.00 out of $25.00 for than to...
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Review
#1351889 Review #1351889 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Reason of review
Problems with payment
2.8
Details
00 is gone meanwhile they shut down my card acct making me lose what money I had left inaccount and my vault so now I have exactly zero dollars to my name bills due water is getting shut off ! The lady I spoke with made it sound as if she was filing a didpute for me after several questions she then transfers me to a dispute line telling me I need to do this all in writing and mail it to them ..This is the EXACT info she just asked of me over the phone ...I thought this was a good prepaid card I was having my checks direct deposited on there but now I'm screwed and wished I never would have trusted this green Dot bank from Walmart...
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Review
#1336992 Review #1336992 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Reason of review
Problems with payment
1.0
Details
I have filed a lawsuit against GO Bank, Inc located in Pasadena CA Customer service is horrible. I will never use another prepaid cards from Wal Mart again. It takes forever to get an email response back. I hate GO Bank, Inc and have boycotted Wal Mart and emailed...
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5 comments
Anonymous
#1196052

Any results? I put $400 on my card and it will not activate. They are suppose to issue out a check in two weeks. According to the Facebook reviews noone received their money

Review
#831244 Review #831244 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Reason of review
Poor customer service
Loss
$400

Walmart - Worst customer service on earth

1.0
Details
I use the same credit card to buy the T-mobile Sims a month ago, and now I want to refill but Walmart rejected my order without any detailed reason. I am a good buyer with 700+ credit score and a Amazon Prime member. I just moved from Australia so I bought everything online. I used to experience one issue with Walmart a couple of months ago. I ordered a Roku TV which arrived in damage, I returned immediately (UPS store is just opposite to my house) but one month later Walmart charged me for not returning the TV. I need to send a number of emails and make a number of calls. There are NO Appologies and NO Goodwill refund. Amazon Prime used to give me 30$ cash back just for a small mistake they made to my order. It was totally waste of time to do purchase with Walmart and I have really BAD feeling for Walmart Customer Service. (I would say the Worst Customer Service I have experienced so far). Thanks!
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1 comment
Review
#755212 Review #755212 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Reason of review
Problems with payment

Never buy phones from Walmart

1.0
Details
I would like to start off by saying, I'm NEVER purchasing another phone from Walmart again. I filed a insurance claim on my previous cell phone. I received my e-gift card through email. When I tried to use it online to purchase my new phone a hold was place on my account. The hold prevented me from using my gift card and I'm 6 days and counting with no phone. I've talked to over 8 representatives with no help. I'm furious. Walmart took my money and is talking forever in resolving the issue. I'm pissed because Walmart owes me money for a new phone and I'm still without. I'm also upset because I was suppose to have a new phone by now to link to a prepaid Boost Mobile account an fear by time this is resolved my number will be sold. I've had the same number for ten years. I cant stress the disappointment in the company walmart.com and the product care plan and the lack of help from representatives.
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Review
#680664 Review #680664 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Cons
  • Poor customer service
  • No reiembursement
  • Confused representative
Reason of review
Order processing issue
Loss
$141
Preferred solution
Full refund
Tags
  • Product Care Plan Walmart com

Walmart - Prepaid Card Review from Xenia, Ohio

2.5
Details
My husband went to walmart last night on 7/25/15 to load money for a bill to my prepaid card well the lady gave him the card back no reciet the load pops up on my email for some reason it didnt till i was almost home and come to find out only 20$ of the 40$ was loaded to the card called the manager said she will have them see if the drawers werebover at 5@ when they are counted well we got no call we call the next morning they tell us theres nothing they can do for us so my $20 was stolen from me then i had to borrow $20 to be put back on the card for my bill from someone and the lady threw my recit away i had to ask her tobtake it back out the trash because of what happenes the night before i have never had a problem till this im very upset times are hard and 20$ is alot to just forget about
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Review
#672241 Review #672241 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Reason of review
Problems with payment

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts
1.0
Details
OK, so I was so speechless after this evening's turn of events that I thought I would share with all of you the utter ridiculousness of what I have been through. (And I am now certain that others have been through as well) Bare with me this could take a minute but I...
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2 comments
Anonymous
#955407

Love this, let me sum story up for you: I'm upset my *** PREPAID debit card has awfull customer service. To avoid this get a real bank account with debit and u will get real ...

Review
#602784 Review #602784 is a subjective opinion of poster.
Product
Walmart Prepaid Card
Cons
  • Customer service
  • Service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • declined