I purchased a NutriBullet from Walmart last year along with the product warranty. At the time I was told I could bring the product back to the store and return it if it failed.
Well yesterday morning it failed, the blade broke, good thing I found it. So I go to my local
walmart; same store I purchased it at, and was told I would have to go through their product replacement on line or by phone call. I did the online, don't want to talk to anybody. So instead of waiting the 10 days I purchased a new one.
What is the point of your product replacement if I have to wait atleast 10 days! I needed a new one that day. So their product replacement says they will look at it once they get it back to determine if I get a refund! Didn't want a refund I wanted a new Nutribullet this morning.
Next time I'll shop in a local mom & pop store for my expensive purchases - the customer service is so much better. Never again Walmart!!!!!
Reason of review: Warranty issue.
Monetary Loss: $91.
Preferred solution: Full refund.
I didn't like: Customer service.