2200 Brookmeade Dr, Columbia, TN 38401, USA
Not resolved
Customer service

Update by user Jan 04

January 4, 2019... Walmart has not contacted me about their warranty. It has been at least 2 months and still no printer or refund.It was an HP Envy 5052 printer that quit working after the initial use.

Original review posted by user Dec 05, 2018

I bought a HP Envy 5052 printer in June 2018. I also purchased a 2 year warranty plan at the same time.

It stopped working in September 2018. I filed a complaint on October 3, 2018. when I check the status of my claim it shows to be in progress.

This now 2 months later...no printer...no refund...no concern by HP or WalMart.

SAD customer service..

Product or Service Mentioned: Walmart Protection Plan.

Reason of review: Warranty issue.

Monetary Loss: $65.

Preferred solution: Full refund.

Walmart Cons: Warranty claim solution.

  • Runaround
Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment