2200 Brookmeade Dr, Columbia, TN 38401, USA
Not resolved
1.0
Details
Customer service
Warranty
0 comments

Update by user Jan 04

January 4, 2019... Walmart has not contacted me about their warranty. It has been at least 2 months and still no printer or refund.It was an HP Envy 5052 printer that quit working after the initial use.

Original review posted by user Dec 05, 2018

I bought a HP Envy 5052 printer in June 2018. I also purchased a 2 year warranty plan at the same time.

It stopped working in September 2018. I filed a complaint on October 3, 2018. when I check the status of my claim it shows to be in progress.

This now 2 months later...no printer...no refund...no concern by HP or WalMart.

SAD customer service..

Product or Service Mentioned: Walmart Protection Plan.

Reason of review: Warranty issue.

Monetary Loss: $65.

Preferred solution: Full refund.

Walmart Cons: Warranty claim solution.

  • Runaround
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment