Product: Walmart Protection Plan Clear all filters (95 of 95 reviews match)
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1.3
Details
For the past two weeks I have been fighting with walmart care. My 55 inch TCL tv has broke. They first of all had a electronics company come and pick up my tv that if I had not called the care team I would still be waiting. The TV was picked up and when put in his van...
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Review
#1455947 Review #1455947 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Poor customer service
Loss
$398
Preferred solution
Let the company propose a solution

Walmart - Tv not working.

Service repair man was at our home to fix our TV 4 times, still not working. This has been going on since October,now they want to come time number 5. What did we buy the protection plan for,thought after 3 times it would qualify for the lemon law.
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Review
#1453578 Review #1453578 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality

Walmart - New protection plan owner

Just purchased a new sound bar for my TV and also added the 2 year protection plan. Now I cannot get through to these idiots to register it. Can't even get to the "save my receipt" section on the computer. I'm already pissed. Back to the store I go to cancel the extended warranty!! Walmart----if you can't beat this you need to change your employees. I'm tired of trying to "Follow our easy steps" to get any help from you tycoons!!!! Bullshit
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Review
#1451576 Review #1451576 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue
Preferred solution
Full refund

Walmart - Apple Watch Repair

Sent in my Apple Watch 22 days ago and still haven’t gotten it back. They told me it would only take 10 days at max to return and they still are ordering parts for only a cracked screen. Do not buy the warranty from Walmart.
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Review
#1450906 Review #1450906 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue

Walmart - Just getting the run around

Laptop broke, but good news, they'll put you on hold to talk to HP and get the run around and ZERO actual help getting your device up and running. Awesome. You used to just take the info online and send an envelop to get it taken care of. Now after numerous call nothing is done.
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Review
#1441623 Review #1441623 is a subjective opinion of poster.
Product
Walmart Protection Plan
Cons
  • Way they took care of the problem
  • Service
  • Lack deliver service
Reason of review
Warranty issue
Loss
$220

Walmart - Product, product care plan and service sucks

1.5
Details
I bought an LG 50" TV from Walmart store in 2017 and within one year I had to call the repair for 3 times. And this 3rd time, the TV is completed turned down and down for 5days. Filed a claim and called the Walmart care 3 times and they say the technician is trying to gather information from LG and he will show up when he has the information. But not sure when that is going to be. As everyone will have, we pay monthly to TV show providers like Netflix etc. And TV is the most entertainment at home for kids. I cannot imagine how a brand new TV can be down for 3 times in a year. not sure if Walmart is selling refurbished or damaged TVs.
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Review
#1440582 Review #1440582 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Poor customer service
Preferred solution
replacement
purchased the warranty for holiday decoration item, the lights stop working, submitted the claim in Dec 11 2018 to Asurion they told me will send the facilitation to fill out thought email. the last 3 weeks did not receive any email from them. called them 8 times they...
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1 comment
Anonymous
#1627670

Purchase a protection plan sent in a computer, came back still broke I call Walmart they say send it in I told them this is a scam I paid for protection plan and still I have ...

Review
#1440169 Review #1440169 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality
I had a Samsung Galaxy 7 Sky Pro that the screen cracked on. I have the protection plan. I went to the local store where I purchased the phone and plan to understand how I should proceed. By guidance of the Walmart associate I was told how to file the claim, however I...
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1 comment
Anonymous
#1622281

This is a scam. They ask you to pay money on a plan that the manufacturer otsrlf will cover. My LG TV no longer came on but I was told they don’t cover accidental damage. I co...

Review
#1428553 Review #1428553 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue
Loss
$106
Preferred solution
Full refund
1.6
Details
I bought a 70 inch television from walmart and was told from the employee that if i bought their 3 year protection plan it would be covered under anything as well as if the screen got cracked since this was my main concern because i have a little one and i was worried...
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10 comments
Anonymous
#1649603

Same thing here. Was told when offered the plan covered ANY damage. Today our screen cracked and I found out they DON'T cover accidental damage. Just to test I went to Walmart...

Review
#1424317 Review #1424317 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality

Walmart - Pissed Off

I put in a claim in November and I still haven't gotten it settled yet. The supposely had sent me a replacement but never sent a email, tracking number or delivery status to me. I had to get a police report for the lost or stolen item that I never received and they still wont settle my claim. I am constantly getting a run around. NEVER PURCHASR THEIR PROTECTION PLAN. get it from another insurance company.
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Review
#1423526 Review #1423526 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality