1.0
Details
My husband has purchased a laptop and a phone, both with warranties, at Walmart. I told him to go to a reputable electronics store, but he didn't . With both products, he purchased warranties, and both products broke-surprise! BUT, it gets worse! Not too long ago,...
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4 comments
Jeane
#1812447

Hi you can contact the store and explain about them not wanting to honor your warranty. Depending on the manager they may refund you or replace your item.

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Review
#1754275 Review #1754275 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue
Preferred solution
Get your *** together! Offer people a quality warranty and follow through.
Tags
  • Walmart Rip Off
2.3
Details
I bought a computer for $999 in 2018. Halfway through 2019 it stopped allowing communication into it. It turns on and displays everything but no response to keyboard and mouse input. I filed a claim and because I mentioned the audio/mic and HDMI ports were not working...
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1 comment
Anonymous
#1806540

It's not just the ones from Wal-Mart. Virtually all of the Extended Warranties & Protection Plans are a waste of money and a scam.

Usually, nothing is going to go around until well past the time of your extended warranty, then you are stuck having to pay for the repairs out of your own money. if you had just declined the salesperson pressuring you to buy the extended warranty, you would have had the money to pay for part or all of the repairs that you eventually needed, or you simply could have used that money that you saved towards the purchase of a brand new item when the old one finally gave out and wasn't worth the money to pay to get fixed.

Review
#1754104 Review #1754104 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue
Loss
$1100
Preferred solution
Deliver product or service ordered
1.1
Details
Single parent here. Splurged last Xmas and bought a $300 50” TV for my kiddo and me. When I was offered the protection plan I asked them if it would cover it breaking by being knocked over. I have a kid and animals so that is what would go wrong if it did break most...
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3 comments
Anonymous
#1789790

When you get your next tv you could spend your “protection plan” money having someone (or you) mount the tv on the wall. Getting out of range of animals and kids is probably a more cost effective solution.

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Review
#1673159 Review #1673159 is a subjective opinion of poster.
Product
Walmart Protection Plan
Pros
  • In store buying mostly agreeable
Cons
  • Protection plans are apparently scams
Reason of review
Warranty issue
Loss
$300
Preferred solution
To exchange my broken TV for a working one
Tags
  • Warranty scam
  • Protection Plan Problems
1.3
Details
My experience with this protection plan has been a complete joke! First my tv lasted one year before it broke, picture started going dark and then finally it stopped powering up altogether. I called the WPP number and started a claim. The representatives are rude and...
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4 comments
Anonymous
#1752171

Hate to tell you this but you won't find protection plans working any differently at other stores.

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Review
#1662031 Review #1662031 is a subjective opinion of poster.
Product
Walmart Protection Plan
Pros
  • Hard to say at this point honestly
Cons
  • Horrible protection plans
Reason of review
Poor customer service
Loss
$468
Preferred solution
Full refund

*** | Walmart in Torrington, Connecticut

i bought a 2 year protection plan because they said it covered accidental damage. today i call because my tv falls over in the middle if the night and shes says there is nothing they can do! they only cover what the manufacturer covers! this is a scam so they can make more money off people! dont be fooled and dont waste your money!
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1 comment
Anonymous
#1751518

Does the written protection plan say accidental damage is covered? If so, go to court.

If not, learn to read what you are buying before making a purchase. If it's not in the written service plan it isn't covered.

Review
#1660829 Review #1660829 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality

Absolutely horrible | Walmart in Knoxville, Tennessee

1.0
Details
I bought the plan for a vacuum and went to file a claim and it sends me to a SquareTrade by Allstate site and asks me for a email address and password for the site that I don’t have. There is no place to register for the site. How I’m I suppose to file a claim if I can’t access the site??? I never had a problem with the old company that handled their protection plans!! What’s even the point of buying a protection plan if they are not going to honest honor it??
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1 comment
Anonymous
#1748508

Same problem won't accept email address

Review
#1642463 Review #1642463 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Protection Warranty | Walmart in Staunton, Virginia

I went to the web site to register. There are over 50 sites. Asked for help and was cut off. They took my payment for a protection plan, but make it impossible to register.
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Review
#1613240 Review #1613240 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue
Loss
$35
Preferred solution
Provide Assistance with warranty registration
Tags
  • Product Care Plan Walmart com
1.2
Details
Protection plan - Walmart
I bought a 65" Smart TV. I have 3 boys running around the house, the cashier offered me the protection plan. I specifically asked "this will cover the TV if one of my boys knocks it over correct?" He followed with the reply "ABSOLUTELY". Because in all reality that is...
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7 comments
Anonymous
#1779532

I've read the brochure extensively. It is ambiguous and misleading regarding TV screens, to any untrained eye. I think if a class action suit got filed based on the design of the brochure and it's deceptive nature, that a jury would agree.

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Review
#1581403 Review #1581403 is a subjective opinion of poster.
Product
Walmart Protection Plan
Pros
  • Usually predictable until today
Cons
  • Products you need are never there when you go back
Reason of review
Warranty issue
Loss
$650
Preferred solution
Full refund
Tags
  • Stealing Money
1.0
Details
I bought a plan to cover galaxy on May 31 2017. I called on this phone several times complaining about not having reception amount other things. Well it died within the 2 yr. on May 11 2019 I filled a claim . I changed the address and asked them to send me the return...
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Review
#1558594 Review #1558594 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality

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Walmart reviews
1.2
Details
i was told by asurion they wouldn't cover the ins i bought on a drone....the motor quit and since there was physical damage ....they Don't cover physical damage...my claim was denied. i told them mecanical failure caused it to crash they said too bad they don't cover...
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2 comments
Anonymous
#1754894

How come after every negative review, an “anonymous” person writes a snarky rude comeback.. Walmart, if your trying to discredit complaints, be a bit smarter.

No matter how big you are, if you don’t respect your customers... someone will respect them and you’ll fade away.

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Review
#1556095 Review #1556095 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality