Product: Walmart Protection Plan Clear all filters (99 of 99 reviews match)
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1.1
Details
Single parent here. Splurged last Xmas and bought a $300 50” TV for my kiddo and me. When I was offered the protection plan I asked them if it would cover it breaking by being knocked over. I have a kid and animals so that is what would go wrong if it did break most...
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1 comment
h.kitchener
#1758193

We assume that the $300 50 inch telly from Walmart was one of several brands Walmart sells that are not only cheap to buy but unreliable and will stop working sooner, rather than later. You got lucky and it lasted until someone knocked it over.

Since you probably don't want to tie the kids and animal(s) to a chair or sofa while they watch the telly, you are now faced with a decision as to what brand to buy. Good luck, if you continue to buy at Walmart. As to the warranty, the people at Walmart will tell you anything to get you to buy the extended warranty. You really should never buy these things as they are usually a waste of money, but if you really, really think you need one, then it is imperative to read the brochure or literature describing in detail what it covers.

Doing this while in the store prior to purchase is time-consuming so people rarely read these things and trust the store employee to know what is covered, etc.

There is no company that will cover something like a telly being knocked over. They cover manufacturer's defects, etc.---not damage caused by people or pets, etc.

Review
#1673159 Review #1673159 is a subjective opinion of poster.
Product
Walmart Protection Plan
Pros
  • In store buying mostly agreeable
Cons
  • Protection plans are apparently scams
Reason of review
Warranty issue
Loss
$300
Preferred solution
To exchange my broken TV for a working one
Tags
  • Warranty scam
  • Protection Plan Problems
1.3
Details
My experience with this protection plan has been a complete joke! First my tv lasted one year before it broke, picture started going dark and then finally it stopped powering up altogether. I called the WPP number and started a claim. The representatives are rude and...
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4 comments
Anonymous
#1752171

Hate to tell you this but you won't find protection plans working any differently at other stores.

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Review
#1662031 Review #1662031 is a subjective opinion of poster.
Product
Walmart Protection Plan
Pros
  • Hard to say at this point honestly
Cons
  • Horrible protection plans
Reason of review
Poor customer service
Loss
$468
Preferred solution
Full refund

Walmart in Torrington, Connecticut - ***

i bought a 2 year protection plan because they said it covered accidental damage. today i call because my tv falls over in the middle if the night and shes says there is nothing they can do! they only cover what the manufacturer covers! this is a scam so they can make more money off people! dont be fooled and dont waste your money!
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1 comment
Anonymous
#1751518

Does the written protection plan say accidental damage is covered? If so, go to court.

If not, learn to read what you are buying before making a purchase. If it's not in the written service plan it isn't covered.

Review
#1660829 Review #1660829 is a subjective opinion of poster.
Product
Walmart Protection Plan

Walmart in Knoxville, Tennessee - Absolutely horrible

1.0
Details
I bought the plan for a vacuum and went to file a claim and it sends me to a SquareTrade by Allstate site and asks me for a email address and password for the site that I don’t have. There is no place to register for the site. How I’m I suppose to file a claim if I can’t access the site??? I never had a problem with the old company that handled their protection plans!! What’s even the point of buying a protection plan if they are not going to honest honor it??
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1 comment
Anonymous
#1748508

Same problem won't accept email address

Review
#1642463 Review #1642463 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Walmart in Staunton, Virginia - Protection Warranty

I went to the web site to register. There are over 50 sites. Asked for help and was cut off. They took my payment for a protection plan, but make it impossible to register.
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Review
#1613240 Review #1613240 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue
Loss
$35
Preferred solution
Provide Assistance with warranty registration
Tags
  • Product Care Plan Walmart com
1.2
Details
Walmart - Protection plan
I bought a 65" Smart TV. I have 3 boys running around the house, the cashier offered me the protection plan. I specifically asked "this will cover the TV if one of my boys knocks it over correct?" He followed with the reply "ABSOLUTELY". Because in all reality that is...
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6 comments
Anonymous
#1739393

The same happened to me with my 65 inc TV

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Review
#1581403 Review #1581403 is a subjective opinion of poster.
Product
Walmart Protection Plan
Pros
  • Usually predictable until today
Cons
  • Products you need are never there when you go back
Reason of review
Warranty issue
Loss
$650
Preferred solution
Full refund
Tags
  • Stealing Money
1.0
Details
I bought a plan to cover galaxy on May 31 2017. I called on this phone several times complaining about not having reception amount other things. Well it died within the 2 yr. on May 11 2019 I filled a claim . I changed the address and asked them to send me the return...
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Review
#1558594 Review #1558594 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality
1.2
Details
i was told by asurion they wouldn't cover the ins i bought on a drone....the motor quit and since there was physical damage ....they Don't cover physical damage...my claim was denied. i told them mecanical failure caused it to crash they said too bad they don't cover...
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2 comments
Anonymous
#1754894

How come after every negative review, an “anonymous” person writes a snarky rude comeback.. Walmart, if your trying to discredit complaints, be a bit smarter.

No matter how big you are, if you don’t respect your customers... someone will respect them and you’ll fade away.

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Review
#1556095 Review #1556095 is a subjective opinion of poster.
Product
Walmart Protection Plan
1.5
Details
I had received a television as a gift with an extended warranty. The TV had gone out so I took it back to Walmart. I called my daughter inquiring about the extended warranty and she said she was not provided any info in regards to the warranty. The cashier providing me...
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2 comments
Anonymous
#1699862

The purpose of the protection plan is to keep you from having to pay for the cost of repairs or replacement. Repairs take time whether you have a plan or not and it sucks not to have a tv but at least the repair will be paid for.

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Review
#1556000 Review #1556000 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Return, Exchange or Cancellation Policy
Loss
$173
Preferred solution
Full refund

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts

Walmart in Santa Maria, California - SquareTrade sucks!!!!

5.0
Details
I have always purchased a Walmart protection plan for the last 8 years for my phone. They had Asurion before and i never had a problem... NEVER.. Asurion rocked.. their customer service was anazing.. ISSUE ALWAYS TAKEN CARE OF! They switched to Sqaretrade and they suck!! After filing a claim, then being told to contact Samsung cuz phone still under warranty, but Samsung wont take care of ot, so back to squaretrade and they wont take care of it either.. so what good did buying this plan do me? It didnt.. SO I WILL NEVER PURCHASE ANOTHER PROTECTION PLAN FROM WALMART AS LONG AS THEY STAT WITH SQUARETRADE!!! PLEASE BRING ASURION BACK.. SQUARETRADE SUCKS!!! I WOULD ADVISE YOU TO DO THE SAME!! BUYER BEWARE!!!
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Review
#1553784 Review #1553784 is a subjective opinion of poster.
Product
Walmart Protection Plan