Product: Walmart Protection Plan Clear all filters (95 of 95 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Walmart - Terrible service from a Product Protection plan

1.8
Details
I started a claim & it was never addressed, poor service. BUY FROM AMAZON INSTEAD, THEIR WARRANTIES ARE HANDLED IMMEDIATELLY. WALMART SUCKS!!!!!!!!!!!!!
View full review
Review
#1537104 Review #1537104 is a subjective opinion of poster.
Product
Walmart Protection Plan
Cons
  • Product protection plans & customer service
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund

Walmart - Square trade totally unprofessional

Square trade totally unprofessional, and I blame Walmart for choosing this company I always try to get warrantee for my items that I buy from Walmart, I’ve done it last year 2018 and was great with the previous company but this company absolutely absolutely I unprofessional and you will not get any Service from them, they just take your money and when you file a claim they even not answer your calls or they will tell you we had technical issue So they try to get away from your claim
View full review
Review
#1535662 Review #1535662 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality

Walmart - Failed repair say it's fine

2.5
Details
Bought xbox elite controller then after having a stick drift i sent it in they sodered it now theres no fine aimjng its all jumpy nomatter what settings i used sent it back to them and now they still say theres nothing wrong and are sending it back after having it a week and doing nothing witb it
View full review
Review
#1530595 Review #1530595 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality
On 7/18/18 I bought a tablet through Walmart.com and also bought a protection plan for it. (2 yr) in April 2019 tablet got broken (screen). I filed a claim through asurion. They emailed me the paperwork and I uploaded it. I waited about two weeks, went into their...
View full review
3 comments
Anonymous
#1685701

You received your money back

Review
#1529821 Review #1529821 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Poor customer service
Loss
$100
Preferred solution
Replace my tablet even though they say they don't have one but they do.

Walmart - Don’t waste your money on pp

4.2
Details
Walmart - Don’t waste your money on pp
Bought 55” curved tv and was told the protection plan covers all, guess I should read all that small print while I’m waiting to check out. Filed claim 4 months later guess what ? We don’t cover that ... Walmart since the not so well off and the middle class make u who you are you think you would at least sell a good extended warranty that actually covers repairs. We don’t want small print bs I want what I pay for
View full review
Review
#1529106 Review #1529106 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Not as described/ advertised
Brought a laptop in January 2019 and was told to buy the protection plan if anything ever goes wrong with it. 4 months later and the laptop makes a weird glitch sound, won’t play videos, and is slow. I went to Walmart for a refund and was told I only had 15 days to...
View full review
1 comment
Anonymous
#1682744

I think there may be some miscommunication with HP. At 4 months the protection plan wouldn't be in effect. The protection plans usually start when the manufacturer warranty ex...

Review
#1528371 Review #1528371 is a subjective opinion of poster.
Product
Walmart Protection Plan
2.0
Details
I bought a tv from Walmart about two years the protection plan I bought was good for four years. The tv started having issue and I called Walmart only to find out the plan that they sold me was through a third party (all state) and now two years later I can’t find my...
View full review
4 comments
Anonymous
#1683550

Everyone knows when you buy electronics you go immediately online and register your purchase. Then you don't need the receipt anymore. As a practical matter, you should have o...

Review
#1528308 Review #1528308 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality
NEVER PURCHASE ANYTHING ELECTRONIC-THEY DO NOT HONOR THEIR WARRANTY PLANS. NO ONE ANSWERS OR WILL RESPOND THRU THE WEBSITE!!!!!! TERRIBLE SERVICE WALMART
View full review
1 comment
Anonymous
#1695924

Purchased an extended warranty on a$300.00 plus security camera package. they marked the web site and the number to call to add a store receipt, but to no avail. it says to sc...

Review
#1523994 Review #1523994 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Warranty issue
Loss
$435
Preferred solution
Full refund
2.5
Details
Bought in fall zused about 3 times. Tried to crank it want start. Would not take back only 30 days return. It was stored then. Now I have to pay to fix it. Not getting gas. Google said 1out of 3 want start after storage. Store 2845 . Dissatisfaction with cust service.
View full review
2 comments
Anonymous
#1678106

But if you bought the extra protection plan Walmart sells then they should honor it! I purchased something and purchased the 3 year protection plan and when it came time to us...

Review
#1519917 Review #1519917 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Problems with payment
1.0
Details
Took 2 hours to begin filing a claim by phone, had to get a form emailed to me, print it, fill it out, would not take it by emailing it back. Attempted to fax, wouldn't go through. Now a claims adjuster is supposed to call me in 2 to 3 days. Then I might get a label...
View full review
Review
#1516985 Review #1516985 is a subjective opinion of poster.
Product
Walmart Protection Plan
Reason of review
Bad quality