3.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

Update by user Jan 21

Still not resolved by my standards. A promo code is not a refund.

Original review posted by user Dec 21, 2017

I had order a cell phone off of Walmart.com. I bought it since it was the same day delivery.

I was told by the cashier that since it was cheaper in store, that I will be receiving a refund of the balance. I waited a few days and nothing. I went to the store and the manager said it shows that I paid the cheaper price for it. No and I have proof of it.

I was told to call walmart.com. I did and they said that since it was same day delivery, that the store would have to refund it. And to wait 5-10 days, Incase of the refund came back to my card. I did wait and nothing.

When I went back to the store and I still have the receipt and the emailed receipt of the higher priced paid.

They called walmart.com and was told that the issued was resolved and gave me a $15.00 off of my next online purchase. So when is a promo code a refund?

Reason of review: Pricing issue.

Monetary Loss: $13.

Preferred solution: Full refund.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1411810

"same day delivery"

means its in the store---you might as well just go there instead!!!!

You May Also Like