3 comments

I brought three (3) $15. items back to Walmart for refund, I had receipts for 2 of the 3.

The cashier refunded the 2 items, and said she'd have issue a store credit for the last item. When the receipt popped out, the cashier gasp and looked at me a bit horrified. She told me my refund was denied and handed me two receipts of my denial. One was the ‘refund denied’, Reason: check(s) on file Please call: TRS Services 1-800-697-9255 I don’t know what is going on.

But, NO one has a bad check from me! WHY run a credit check on a customer returning items. The other was ‘refund history’, a list of 19 returned items. Also, this list of 19 returns dated from 12/30 to 1/4 (no year).

NONE of these returns belong to me. I've NEVER shopped 5 days in a row! The list for these returns for store credit totals $503.92. I took the time to google the store numbers, they are literally all over Minnesota and Fargo.

1/4 Walmart #1971 26.93 3400 55th St NW, Rochester, MN 55901 Walmart #1952 35.25 8450 University Ave NE, Fridley, MN 55432 1/3 Walmart #1971 23.00 3400 55th St NW, Rochester, MN 55901 Walmart #2643 16.42 10240 Hudson Rd, Woodbury, MN 55129 Walmart #2643 16.42 10240 Hudson Rd, Woodbury, MN 55129 Walmart #5089 13.86 9165 Cahill Ave, Inver Grove Heights, MN 55076 Walmart #1577 21.92 Wright Shopping Center, 1315 MN-25, Buffalo, MN 55313 1/2 Walmart #1581 30.47 4731 13th Ave S, Fargo, ND 58103 Walmart #3233 23.65 2025 Paul Bunyan Dr Nw, Bemidji, MN 56601 Walmart #3498 15.94 4369 Ball Rd NE, Circle Pines, MN 55014 Walmart #3233 32.28 2025 Paul Bunyan Dr Nw, Bemidji, MN 56601 1/1 Walmart #1971 37.71 3400 55th St NW, Rochester, MN 55901 Walmart #1999 42.66 1851 Bunker Lake Blvd NW, Andover, MN 55304 12/31 Walmart #4246 17.00 100 Juniper Ave, Wadena, MN 56482 Walmart # 982 16.06 1130 Frontage Rd W, Owatonna, MN 55060 Walmart #5992 14.83 20710 Keokuk Ave, Lakeville, MN 55044 Walmart #1855 95.47 12195 Singletree Ln, Eden Prairie, MN 55344 12/30 Walmart #2812 32.23 25 25th St SE, Rochester, MN 55904 Walmart #5098 15.47 9165 Cahill Ave, Inver Grove Heights, MN 55076 When I finally got hold of a person at TRS Services 1-800-697-9255. Their rep asked for my social security number or bank number to check, I said no way!

She used my id number and said she found no reason for the denial. Then she put me through to the company that make the complaint, FMS, Inc Credit Reporting Agency 1-877-849-1898, they don't answer the phone.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Let the company propose a solution.

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Anonymous
#1300283

OMG, exact same thing I am dealing with now. This is total horse pucks.

Anonymous
#1299454

Sorry to hear that. I'm thinking some fraud is going on bc this just happened to my husband.

Everything u just listed, happened. Hope u get to the bottom of it.

h.kitchener
Columbia, South Carolina, United States #1268875

Sounds like you are a victim of fraud. Someone has your personal information and is using your identity to purchase goods and/or using your identity to return them for the money. All in all, you had best carefully monitor your financial affairs and do so now.

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