Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I placed an order on on 07 November 2016. The order was supposed to be delivered on 10 November 2016 to Merrick, New York 11566. The package also required signature. The UPS driver left a note on the door on 10 November 2016 stating he would re deliver the package on 11 November 2016. I tracked the package to see the status and noticed it was delivered to a different address!!! I immediately contacted Walmart and was on the phone with them for 1 hour and 20 minutes. I was transferred to 3 different departments. They stated the package was delivered to another location, and UPS has now determined the package was lost. I asked Walmart for a refund, being I had not received the package. They were not compliant and told me I should contact my bank to dispute the transaction. As you can see this is very unfortunate. I trust and that is why I placed the order with them. I do not understand how my package ended up being delivered to a completely different location. This is highly unethical and unprofessional on Walmart's behalf. I have also gone ahead and filed a complaint with the better business bureau against Walmart and their unethical business practices.

You can see from the pics that the package was delivered to an address in Astoria, NY and ups shipment progress indicates that it was left at residential while a signature was required.

People's packages do go missing and people are not always liars. Walmart lacks trust and never listens to the customer because they feel that anyone who doesn't get their package is a liar.

This reviewer shared experience about problem with delivery and wants this business to issue a full refund as the author lost $440. waffles03 is overall dissatisfied with Walmart and uploaded picture s. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Target that you may also consider. Also, you can continue reading comments about Walmart.

Check out the best and the worst companies in Supermarkets and Malls category for more informed decision or compare Walmart to other companies on our site.

Had an Experience with Walmart?

Write a review


Terms of Service
Post Comment
Houston, Texas, United States #1240268


How on earth did you come up with the idea that Walmart told you that you are a liar?

Your contacting your bank to dispute this does NOT equal Walmart telling you that you are a liar.

Where do you come up with this nonsense?

Mannford, Oklahoma, United States #1240210

They are not saying that you are a liar!!They simply said to contact your bank to dispute this.

How is that saying that you are a liar?This is a UPS problem anyways.

Houston, Texas, United States #1239661

This is a UPS problem.

Contact UPS regarding this.

Why are you complaining to Walmart about this?

Walmart did not deliver the package. UPS did.

You May Also Like

Walmart - Marketside Chicken Caesar Salad Review Walmart "I brought 3 chicken Caesar salad from Walmart. When I was mixing the salad dressing I found big stem pieces not just 1 or 2. 1 of my salads had..." Read more Walmart Savings Catcher Hacked Walmart "I have been entering my receipts from Walmart on Savings Catcher App, now the app has been hacked and some lowlife has redeemed all of the rewards dollars that I..." Read more Walmart - Horrible Scam Walmart "Ordered elevated dog bowl from and my account was charged to Walmart. When the item arrived, it was damaged and had obviously been used. Contacted Walmart immediately but they..." Read more Walmart - A cashier almost kill me yesterday Walmart "I was never treated so bad at a Walmart I went yesterday to Walmart at4545 Fayetteville rd NC and cashier was mad because I made a big purchase I thought..." Read more Elon Property Management - Disgusting Dirty Place and they call them Upgraded???? Elon Property Management "Moved into an Elon property this month basically every time I walk in this place it just disgusts me first thing I do look for all the bugs in here..." Read more When Best Buy delivery is SO bad, you take your money to Sears Best Buy "Last week of August 2017 to September 18 2017 . Boyfriend and I go to best buy to purchase a refrigerator, given that our fridge is dead and only the..." Read more Trobbles to get my package at FedEx Fedex "Fedex disappeared with my package I was at an academic congress and I got a business book as a gift. This company sent me the FedEx book and emailed me..." Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more