Walmart refuses to provide customer service
We went to the Walmart on Summit BLVD in Broomfield on Saturday to buy a prepaid phone.The associate had a *** of a time running the cash register.
We decided that we wanted to return the phone and the phone minute card because we don't need it. Well, miss "I am better than you" wouldn't return any of the items. Said they have a 15 day policy for returns. So, without a receipt, they will do nothing to help the situation.
Even said "we can't look up the transaction with the credit card you used to pay the phone", which is dumb. Other retailers can look up the transactions without the receipt. They are going to *** off a customer over a $10 phone and a $30 phone card. Is this what Sam Walton taught his employees?
I guess so. *** off the customer and too bad. And Walmart wonders why they have had a big decrease in their sales across the board.
Needless to say, instead of going their to buy socks and underwear, we made a trip to Target instead.Screw Walmart and their unfair return policy and poor customer service!!!
Monetary Loss: $40.