Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality

My wife and I are retired and on a fixed income so we have to be thrifty with our money, and we get so sick snd tired of buying things at walmart just to get home to find out that at check out the check out person left from 1 item to 5 or 6 item out of our bags but my receipt shows we paid for them. I cought one casher hideing a item behind her check out machine. We live too far away to go back for 1 or 2 items.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Walmart. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Target that you may also consider. Also, you can continue reading comments about Walmart.

Check out the best and the worst companies in Supermarkets and Malls category for more informed decision or compare Walmart to other companies on our site.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
Naperville, Illinois, United States #994365

Guess what - EVERYONE is on a fixed income - nobody has limitless money.

You and your wife are poor.


I have had that happen too. When you buy an entire carriage of stuff, you can't check every single bag to every single item. I had a belt not make it into a bag and i didn't find out until I got home.

Never have this problem with regular grocery stores!


I'm sure she wasn't "hiding" your item. She probably didn't know it was yours and put it to the side to take to customer service.

Items get thrown up there on the nearby drink machines or sitting next to the next persons items and unless you keep all of your items together on the belt or counter, they have no way of knowing what is yours. Do you check your bags before you leave? Do you pull your own bags off the rack and load up your own cart? Or are you one of those people who think its the cashiers job to do all of that for you?

It is YOUR responsibility to check if you have all of your bags.

The cashier will spin it and ask if you got everything. If not, its your own fault.

You May Also Like