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Customer service from sales clerk to managment. Need to know what they are doing .

I went to Walmart to pick up a TV I bought from pre- black Friday sales. Got an email saying it was ready to pick up. So when I got to the pick up area they couldn't find it anywhere then said I couldn't have got an email from then. A few min.

Later they found the TV and said you didn't pick it up in time and it was going to be returned. I just placed order on Wed.

And went and picked it up on Friday. I did get my TV but it should have never been ready to put back that quick

Product or Service Mentioned: Walmart Customer Care.

Reason of review: Poor customer service.

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I'd imagine that terms and conditions box that you checked without reading had that time frame listed to pickup items.

to Anonymous Lima, Ohio, United States #1263388

Yes it did and I did in fact read it... The time frame for pickup was in fact a week. So thank you for assuming I didn't read the terms and conditions.

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