Tried to return an item, the associate needed to call a manager over to help. Manager was EXTREMELY rude, disrespectful, and had an over the top attitude.
Did not get her name, but she was heavy set, long dark hair, wore yellow vest over uniform. I will not be returning to this location! Which is unfortunate, because the midway location is a nightmare but I guess i will have to travel farther to be treated with respect, as a paying, loyal customer. I've spent so much money there the past year but I cannot believe they would treat people this way.
She told us we could not return it and basically told us to get out and that we were not appreciated one bit. Did not even apologize, and as I said, was EXTREMELY rude. Never been treated this way at any store by a staff member. I'm amazed she has a job, much less is "higher up" in the company than other workers.
Management: get rid of her!! And teach staff how to give customer service.
It is possible to tell someone no without yelling, giving attitude and acting like your a contestent on Jerry Springer. No class.
Product or Service Mentioned: Walmart Manager.
Reason of review: Poor customer service.