2650 Creighton Rd, Pensacola, FL 32504, USA
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211 comments

I have been entering my receipts from Walmart on Savings Catcher App, now the app has been hacked and some lowlife has redeemed all of the rewards dollars that I have been saving! They took $102.73.

I called customer service and was told that they will escalate it to someone higher up. Called back today, told again that they will escalate it. Walmart Savings Catcher App is not secure! I need this refunded ASAP.

I have worked very hard to save these rewards. The tech on the phone told me how to access the e-gift card history.

The information on the history shows where they added the funds and then used them at Walmart.com on the same day, 8/15/17 Walmart app is not secure, thieves are accessing your other accounts through the Walmart App. And remove all Credit and Debit card info from your Walmart app and Walmart.com account.

Product or Service Mentioned: Walmart Savings Catcher Rewards Program.

Reason of review: Poor customer service.

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Anonymous
#1726134

Just found out that someone cleaned out mine as well of over $20. The app cancelled the order though from lack of info but the lowlife left all their information. Sad thing is that the money still hasn't been credited back to my account

ConsiderateBiddy
#1724636

Just found out mine was wiped clean as well. Same thing....pack of gum at one store near Miami, FL, then the rest at another store near by.

Anonymous
#1724509

Just found out that mine was hacked as well. Same thing, they made a small purchase in a store in Texas on 7/22 and then wiped it out at a store in Colorado on 7/23. I live in Michigan.

Anonymous
#1721437

I got an email that my info was changed on Walmart app. I immediately called!

They told me my email had been changed to one similar to what I had. Anyhow they changed my email back and I then changed my password only to discover there was a charge of $4.91 that I didn't make in California, I live in Arkansas. I call back getting switched from person to person. Finally I was told to file a complaint which you can get to at the bottom of Walmart site.

Next day I realize all my savings cat her money was gone. It was around $140, I just couldn't remember the exact amount.

We called ag as in and insisted on speaking to someone higher up. We explained the situation and they did refund the money in the amount of $150.

Anonymous
#1718976

Just had mine compromised as well. I live in the Midwest and the card was used in Florida at two different locations.

First, they bought a snickers bar to see if it would work, and then the next day they wiped it clean. The snickers bar receipt shows up in my walmart.com account, which tells me they had access to that. The other two transactions do not show up under my account, but they show up under my gift card balance history. The password I used for Walmart.com was unique to that website and not used anywhere else.

It was also complex. So beware, that tells me the Walmart.com information was hacked.

ConsiderateBiddy
#1724635
@Anonymous

Just found out mine was wiped clean as well. Same thing....pack of gum at one store near Miami, FL, then the rest at another store near by.

IndelibleMaskedPalmCivet
#1714121

Happened to me today for $45.30 at a Walmart in Florence, Ky. The thief ordered off my account while standing in the store supposedly, that's what Walmart service rep told me and then the thief walked out with the merchandise.

They bought mens clothes. I took my card off my app acct and closed my debit card.

I'll go to the bank and fill out the fraud charges papers tomorrow but I'm seething. I'm wishing a whole lot of things for the thief.

IntentionalWombat317
#1713207

I had 2 gift cards on my Walmart pay and it was also hacked. July 5th , someone changed my password and I called immediately.

They had used my gift cards for .50 purchases on each. I was told Wal-Mart.com would have someone call me back after 2 hours on the phone with them. My gift card still had balances. After not hearing from them I checked my gift cards again and they both had $0 on them.

The person got away with $165 worth of my money.

I called again and it’s still not resolved. Had they helped me on Friday this would not have happened.

Anonymous
#1711386

The hackers are working out of a "No-Tell" motel run by Indians.

Anonymous
#1711314

It seems like people are quick to judge or have an opinion until something happens to them.

Anonymous
#1711256

When are they going to open up a Wal-Mart "No-Tell" Motel ??? Now I'd like to see that!

Anonymous
#1711173

Just happened to me also...July 1st, 2019. Used in California and Im in the midwest.

When I called about it, they told me it's very clear on their website and gift cards terms that they are not responsible for lost or stolen cards, which includes someone else obtaining that information. Kind of makes me wonder if it's not an inside job because they know hundreds of people still have money left over from savings catcher to use.

Anonymous
#1710292

THANK GOODNESS THAT I NEVER WASTED ANY TIME WITH THE WAL-MART SAVINGS CATCHER. I WAS TOO BUSY PRICE MATCHING TO WORRY ABOUT THAT!

THEY CRACKED DOWN ON PRICE MATCHING IN JULY OF 2017, AND I MISSED OUT ON ALOT OF REALLY GOOD SAVINGS THAT I HAD BEEN GETTING.

I NEVER DID BOTHER TRYING TO DO THE SAVINGS CATCHER, I FIGURED THAT IT WASN'T WORTH BOTHERING WITH AND IT LOOKS LIKE I WAS RIGHT! NOW, WAL-MART IS GOING TO CRACK DOWN ON THE SAVINGS CATCHER AS WELL.

Anonymous
#1709622

Just happened to me today, $36 in Christmas gift cards stolen and used in different state. I called customer service and they of course said there was nothing they could do.

Anonymous
#1697521

Just happened to me also. $42....$5 of it spent in Oregon and the rest spent in Ga. I’m in Florida

WealthyZorse640
#1687967

Same thing happened to me. Just over $101...somehow the thieves must know when it's worth their while.

Anonymous
#1662154

Same exact thing happened to me! Someone used my Savings Catcher and order two PlayStation gift cards!

I personally think it's an inside job because Savings Catcher is now going to be discontinued! I'm so mad!

Anonymous
#1659493

Looks like the Nigerian Scammers have really been doing the business.

Anonymous
#1659443

I am going through the same situation! This happened to me back in November and still have no been refunded.

I also can’t access my current funds. Annoyed!

Anonymous
#1646593

Twice my account was hacked $160 total Both times I call Walmart.com Both times I get the same *** answer. Cancelled the piece of *** Walmart account, removed the App.

Shopping at Meijers for everything from now on I’d love to be face to face with their IT security manager and deposit $160 worth of 2x4’s up his *** then cut them back out 1 splinter at a time. *** Walmart