Somehow my savings acct was hacked and 55 of my rewards was used in Tulsa ok. When I called I was told it was happening a lot .
Walmart closed my e-card and gave me the 55.00 that was hacked. I had 122.00 lifetime savings. They will not give me the history of previous ecard and tell me all was transferred to new ecard. I am short 52.00 .
They told me to take my card to walmart so I did and I was told the card was closed see the cashier. Cashier says card closed.
I have scanned their receipts for 3 years and I shop at Walmart a lot . My incident # 171025-006351
Product or Service Mentioned: Walmart Savings Catcher Rewards Program.
Reason of review: Poor customer service.
Monetary Loss: $52.
Preferred solution: Let the company propose a solution.
I didn't like: How customer service failed to process my refund.