I recently went to Walmart and while shopping my daughter said she had a belly ache. She is currently taking antibiotic and does have some breathing issues.
I told her I had to get one more item and we will leave. While checking out she said she was going to the bathroom with my husband. I continued cashing out and headed to the bathroom to check on her. She came out of the stall and was very pale and green in color.
I walked her to a bench while my husband went to get some plastic bags and a shopping cart to put her in. I clearly knew she was going to vomit or her oxygen level decreased. While exiting the store a Walmart greeter approached me and asked for my receipt. I explained my daughter is very ill and I need to exit the store immediately.
He began yelling telling me it was store policy to check receipts. I continued walking toward the door and he continued yelling. I explained that you have to check everyone's receipt if this is your policy. I said if you feel I stole something then call the police.
Meanwhile other customers before me and after me were not harassed. I called Cooperate offices and they said it was a new policy at every Walmart to check receipts. I said that is a lie I shop at other Walmart's and this is not true. A "manager " called me back and hung up on me and someone from a different department thought it was funny.
I was very embarrassed and humiliated and my daughter had to go through extra stress while she was very ill.
Shame on them!!! That is discriminating if you are not checking everyone!!
Product or Service Mentioned: Walmart Security Guard.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Compensated for pain and suffering for my family.
Walmart Cons: Whole visit.