We bought beats headphones for our grandson and after nearly 3 years they finally broke at the hinge where you fold them. The kid, being a kid, and wanting to continue using them tried to glue them, at this hinge, but it did not hold.
If they would have we would have not had to send them in for warranty...but it did not and we sent them in...first time EVER!
They have had the audacity to deny this claim because there was glue on them and it "voided" the warranty. We will never, ever use this service plan again or suggest that it be used by any of our family or friends.
Product or Service Mentioned: Walmart Protection Plan.
Reason of review: Warranty issue.
Monetary Loss: $169.
Preferred solution: Let the company propose a solution.