Product: Walmart Shippingpass Subscription Clear all filters (6 of 6 reviews match)
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Walmart Shippingpass Subscription Review

Bait and switch ShippingPass. In the last several weeks, Walmart has removed most, if not all low priced items from ShippingPass eligibility. What used to be a good deal is now no more than an inflated price scam. May I get my money back?
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Review
#983088 Review #983088 is a subjective opinion of poster.
Product
Walmart Shippingpass Subscription
Reason of review
Not as described/ advertised

Walmart - I joined ShippingPass months ago..and paid my $49.00

I was excited when I received the notice from Walmart about the new program. We visited our local Walmart once a week and did our staples shopping, and I saw this as a great way to do it from home. After a few months of Shippingpass I will give it a C-........the deliveries dribble and drip in....over days and weeks...if I order 7 items....I may get 5 different boxes over a week's time. what a hassle!!!! right now, I am waiting for the final items from an order over a week ago. There always seems to be a lot of "out of stock" items when you are ordering. Simple staple things like peanut butter. Some items are supplied by a supplier that will charge for shipping for the items they provide. Also.......the web site is very challenging!! it is slow and not set up for easy selection. I do not think Amazon has to worry about this operation for some time to come.
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Review
#973672 Review #973672 is a subjective opinion of poster.
Product
Walmart Shippingpass Subscription
Reason of review
Bad quality
1.8
Details
WALMART OWES ME SO MUCH MONEY OF THIS *** PASS IT ISNT FUNNY! HAD THIS PASS SINCE IT STARTED. PLACED ORDER TODAY OVER $50. WELL YOU AUTOMATICALLY GET FREE VALUE OVER 50.00. THEY CHARGED ME SHIPPING. MY ORDER WAS ALL WM .COM PRODUCTS. CANT DENY GRANIMALS CLOTHING. ITS...
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4 comments
Anonymous
#1232011

Good grief, OP, why must you shout in all caps?

Review
#943087 Review #943087 is a subjective opinion of poster.
Product
Walmart Shippingpass Subscription
Cons
  • People takink advantage once they have your card number
  • No mgr follow up
  • Lies
Reason of review
ALMOST ALL OF THE ABOVE
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • Dont Do Walmart Shipping Pass

Walmart.com Shipping Pass and customer service are a joke! Won't shop again!

Placed my first order on walmart.com for 19 items. I was excited to try something different than Amazon for staples like pet food/supplies, toiletries, etc...My order went through and I was still charged $5.97 for shipping, even though I agreed to the 2-day shipping pass. Oh well, still excited for my items to arrive because they were items I NEEDED in 2 days. I checked all of my delivery dates and everything was to arrive by today! Perfect! 3 tracking numbers stated that they were delivered yesterday, so I went out my front door and I had 2 boxes. 1 tracking number that showed as delivered, I didn't have. I chatted with customer service and they ordered me a replacement order. That's fine, I guess. Stuff happens. I started checking my other items to ensure that they were arriving today and to my surprise, they aren't scheduled to arrive until 4 days from now! What?? I needed those items today! That's why I ordered when I did and got the shipping pass! I get on chat again and the customer service agent is totally incapable of understanding anything I say! I ask to speak to a supervisor, they won't talk to me, she can give me a $10 gift card. What?? I demand to talk to a supervisor. She said, she will ask.... I get someone else on chat that doesn't understand what I'm saying about late shipments either. Then a third agent, then a fourth! Finally they disconnected me after I had been on chat for 1.5 hours!!!!!! I will need to go purchase these items today at a brick and mortar store, yet I am out $$$ for my walmart.com purchase that won't arrive for 4 more days! I should have just shopped on Amazon and got my GUARANTEED 2 day delivery with PRIME. I'm extremely disappointed in walmart.com and their customer service. If they want to compete with Amazon, they don't have a shot! I know they've lost one customer that buys EVERYTHING online, so I wonder how many more they have lost with their horrid customer service and shady shipping practices? Had the fulfillment center shipped my order correctly, it would have arrived on time and they would have had a very happy repeat customer! I'll not shop at walmart.com again. Ever!
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Review
#924828 Review #924828 is a subjective opinion of poster.
Product
Walmart Shippingpass Subscription
Reason of review
Problems with payment

Walmart Shippingpass Subscription Review

Have tried to get shipping pass for 3 weeks to no avail !!! Excuses...long holds on phone....foreigners i cant understand ...no help.! Amazon is nothing like this !
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Review
#907749 Review #907749 is a subjective opinion of poster.
Product
Walmart Shippingpass Subscription
Reason of review
Order processing issue

Walmart - Shipping Pass Not Competition for Amazon

1.0
Details
I signed up for the Walmart 2 day shipping pass. I have placed 4 orders and not one of them got to me in the 2 days. I have that I'm still waiting on which I ordered 8 days ago. It's tricky because you have to make sure the items can be a part of the 2 day shipping pass inventory so I did make sure. I'm also a member of Amazon Prime and all their products reach me in the 2 days. Walmart has a very long way to be close to competition with Amazon. I've gone back to ordering things I need in a hurry with Amazon. I don't mind paying the higher cost.
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3 comments
Review
#896638 Review #896638 is a subjective opinion of poster.
Product
Walmart Shippingpass Subscription
Reason of review
Promises not kept
Tags
  • Shipping Pass

Contact Walmart Customer Service

Mailing Address:
Walmart
702 SW 8th Street
Bentonville, Arkansas 72716-8611
United States
Phone:
(800) 925-6278
All Walmart Contacts