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On Black Friday, we purchased a 50 inch Emerson TV at the Viera Florida Walmart. It was to be a gift.

The TV remained wrapped and under the Christmas tree for the next 30 days. The TV remained in the box waiting to order the proper wall mount kit and to have a professional installer mount it on our wall for the next 60 days. Unknown to us, the TV only had a 90 day warranty from the date of purchase. Upon successfully mounting the TV on the wall, the TV was turned on only to find out it doesn't work.

Walmart has refused to solve the problem sighting their return policy. Emerson refused to help while they sighted their 90 day parts and labor warranty policy. By happenstance, we called them on the 91st day. Perfect timing that their TV doesn't work on the 91st day.

Good for Emerson, Great for Walmart, bad for the consumer.

This is legalized theft in my book. Just because they write their own rules which allow them to sell worthless goods to unsuspecting consumers doesn't make it legal in my view.

Reason of review: Damaged or defective.

Monetary Loss: $300.

Preferred solution: Deliver product or service ordered.

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You said the TV stayed wrapped under the tree for 30 days as it was a gift,then it took 60 days to get the right wall mount and have it installed on YOUR wall. At no time did you or the person the gift was for open the box to look at or try the TV to make sure it worked???

Cmon, people aren't as *** as you would like them to be.

You used the TV and broke it and now you want a refund or new TV claiming that it conveniently wasn't opened until right after the 90 days were up. Your fault, your loss.


Almost all electronic things like TVs have a 90 day warrenty. When I buy something and am not going to actually have it installed right away, I still take it out of the box and plug it in to check it out and make sure that it works.

There isn't any reason you couldn't have done that. Basically the fact that you cann't get the relief that you want is your fault.

Pittsburgh, Pennsylvania, United States #952187

Put the blame were it belongs! On you! Your the one who let the warranty expire without checking the tv.

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