On Black Friday, we purchased a 50 inch Emerson TV at the Viera Florida Walmart. It was to be a gift.
The TV remained wrapped and under the Christmas tree for the next 30 days. The TV remained in the box waiting to order the proper wall mount kit and to have a professional installer mount it on our wall for the next 60 days. Unknown to us, the TV only had a 90 day warranty from the date of purchase. Upon successfully mounting the TV on the wall, the TV was turned on only to find out it doesn't work.
Walmart has refused to solve the problem sighting their return policy. Emerson refused to help while they sighted their 90 day parts and labor warranty policy. By happenstance, we called them on the 91st day. Perfect timing that their TV doesn't work on the 91st day.
Good for Emerson, Great for Walmart, bad for the consumer.
This is legalized theft in my book. Just because they write their own rules which allow them to sell worthless goods to unsuspecting consumers doesn't make it legal in my view.
Reason of review: Damaged or defective.
Monetary Loss: $300.
Preferred solution: Deliver product or service ordered.