My husband and I went to Walmart Maple Grove. After walking thru the isles looking for a associate.I finally found one over by the pharmacy.
I asked her if she could call someone over to sporting goods. She did. after waiting more then 20 min. No one showed up.
I asked a young man riding a skateboard around the store if he can find someone to help us. He said yes and went to the fitting room to get us some help. The young man was very helpful but still no show from an associate. As we were waiting I called the store and asked for a manager.
I waited alittle for a manager to answer. I told him that we had been waiting here in sporting goods for over 20 min. He said he couldn't here the call because he was in the freezer. He said he will send someone over.
After waiting some more. He finally showed up. I'm really unhappy with the customer service in this store.
You really have to reevaluate your customer service training. Your main focus should be your customer!
Product or Service Mentioned: Walmart Sports, Fitness And Outdoors Department.
Reason of review: Poor customer service.