Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Update by user Sep 28, 2015

This was NOT in Sacramento. This was in MERCED, CA.

Original review posted by user Sep 28, 2015

I went in today to return an item and I had a very nice experience with a young woman named Julie.

I noticed workers in the area were not doing their jobs, but just standing around and talking to one another. Couldn't they at least help this woman get the long line down that she had?

I noticed before she got to me that she was trying to handle the carts on the side by herself, while none of her coworkers were helping her.

I was very disappointed to see how lazy your employees are. A lot of the customers were upset waiting in the long line because no one else would step up and help us customers.

Reason of review: Poor customer service.

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If they are not trained to work at the customer service desk then they were unable to help get her line down. There is a big difference in running a front end register and working customer service desk. Before you call people lazy and not doing their jobs, how about educating yourself on what other peoples jobs are first and what they are trained for.

to Anonymous Orange, California, United States #1040316

Isn't it obvious, Julie wrote this complaint to make herself look good so she can get her annual raise, she does not care if she puts other people down in the process. But you have a good point.

to KevinRichards #1040326

shutt the hill up, kevee.

to KevinRichards #1040382

putting people down is your job kevee. phukyoo.

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